Strategic Premium Relationship Manager

Standard Bank Group; East London; On-site; ZAR 900,000 - 1,100,000; Full time

Job summary

Standard Bank Group in East London is seeking a Senior Relationship Manager to lead a portfolio of high-value Premium Segment clients.

You will build and maintain strategic relationships with key decision-makers, analyze clients' financial objectives, and collaborate with internal teams to deliver premium banking solutions while ensuring compliance and risk controls. The role targets revenue growth and client satisfaction in a dynamic market.

Qualifications

• 3–7 years of experience in business banking, commercial banking, or corporate banking.
• Proven experience in relationship management, financial advisory, or credit analysis for business clients.
• Experience in lending, credit risk assessment, and structuring financial solutions for business clients.
• Knowledge of SME banking, mid-market banking, or high-net-worth business clients is often required.

Responsibilities

• Grow and manage a portfolio of high-value Premium Segment clients.
• Build and maintain strong relationships with key decision-makers.
• Identify cross-selling and upsell opportunities for premium banking solutions.
• Collaborate with internal stakeholders to deliver tailored financial services.
• Ensure compliance with regulatory requirements and internal policies.
• Monitor market trends to identify opportunities and threats.
• Prepare financial presentations for senior executives.
• Resolve complex client issues with professionalism.
• Aim for continued portfolio growth and client satisfaction.
• Mentor junior team members to foster excellence.

Skills

Relationship management

Financial advisory

Credit analysis

Cross-selling

Negotiation

CRM software

Regulatory compliance

Education

Bachelor’s degree in business/finance

MBA or postgraduate diploma (advantage)

CB/CFP/CFA certification a plus

Tools

CRM software

Banking software

Credit risk tools

Job description

Standard Bank Group in East London is seeking a Senior Relationship Manager to lead a portfolio of high-value Premium Segment clients.

You will build and maintain strategic relationships with key decision-makers, analyze clients' financial objectives, and collaborate with internal teams to deliver premium banking solutions while ensuring compliance and risk controls. The role targets revenue growth and client satisfaction in a dynamic market.