Senior Planner and Logistics Manager

Objective Personnel; Gauteng; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Objective Personnel in South Africa seeks an experienced Dispatch & Logistics Co-ordinator to oversee dispatch, fleet, BOMs and outsourced transport. You will lead teams, ensure safe loading, coordinate customer collections and maintain accurate records.

The role emphasizes planning, accuracy, and stakeholder communication to meet delivery timelines and optimize costs across Panels, Glass and refrigeration products.

Qualifications

• Matric/Senior Certificate is required.
• Relevant qualification related to dispatch/logistics is required.
• Valid drivers license is required.
• Strong planning, coordination and organizational skills are essential.
• Excellent communication and customer service skills are essential.

Responsibilities

• Oversee the Dispatch function, including staff, safety, loading, deliveries and collections.
• Ensure effective, accurate and safe loading of items and outsourced materials.
• Coordinate customer collection requirements, stores collections and third-party collections.
• Manage the Master Schedule and ensure production plans stay on track.
• Oversee Panel BOM function and ensure accurate Bills of Materials.
• Manage the company fleet and ensure roadworthiness and licensing.
• Coordinate outsourced transport from planning through completion and negotiate pricing.
• Track and report dispatch performance and maintain accurate records.

Education

Matric / Senior Certificate

Relevant qualification

Tools

SYSPRO ERP

Spreadsheets

Reporting

Job description

Qualification

• Matric / Senior Certificate
• Relevant qualification

Requirements

• Valid drivers license
• Computer literacy and ability to work with ERP/SYSPRO, spreadsheets and reporting
• systems.
• Strong planning, coordination and organizational skills.
• Strong attention to detail and accuracy.
• Problem-solving and root-cause thinking.
• Strong planning, coordination and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and work under time pressure.
• Strong numerical ability, including deck-space, material and transport calculations.
• Good understanding of manufacturing, logistics and dispatch processes.
• Ability to lead, coach and hold staff and service providers accountable.
• Strong understanding of workplace safety and loading/transport requirements.
• Maintain accurate records and reporting that can be used as the single source of truth.
• Ensure commitments are realistic, documented and communicated.
• Continuously improve the efficiency, reliability and cost-effectiveness of dispatch and logistics.
• Operate with a high level of ownership and accountability.
• Plan proactively rather than react to avoidable last-minute requirements.

Duties

• Dispatch & Customer Deliveries
• Oversee the Dispatch function, including staff, safety, housekeeping, loading, deliveries and collections.
• Ensure effective, accurate and safe loading of Panels, Glass Doors, Glass, Refrigeration products and outsourced materials.
• Coordinate customer collection requirements, Stores collections and third-party collection requirements.
• Ensure vehicles and loads are correctly prepared, secured, documented and released.
• Provide professional assistance and communication to customers regarding collections and deliveries.
• Ensure dispatch documentation and delivery records are accurate and completed on time.
• Panel BOM & Material Planning
• Oversee the Panel BOM function and ensure accurate Bills of Materials are generated for all panel jobs.
• Ensure correct material allocations and accurate material calculations.
• Process warranty material requirements and ensure the correct materials are allocated.
• Maintain, update and allocate VO (Variation Order) material requirements.
• Identify BOM or material discrepancies early and communicate them to the relevant departments.
• Drive accuracy and standardization of BOMs to minimize shortages, over-issues, rework and production delays.
• Company Fleet Management
• Manage the company's own fleet and coordinate maintenance and repairs.
• Ensure vehicles remain roadworthy, licensed and legally compliant.
• Monitor vehicle licenses, fines, service intervals and other statutory requirements.
• Maintain appropriate fleet records and escalated vehicle-related risks or failures promptly.
• Ensure vehicle availability supports operational and customer delivery requirements.
• Outsourced Transport Management
• Manage outsourced transport requirements from planning through to completion.
• Obtain and coordinate outsourcing arrangements with approved transport providers.
• Calculate deck space and load requirements accurately.
• Obtain/coordinate quotations and ensure correct invoicing.
• Negotiate transport pricing within approved authority levels.
• Assist customers with transport requirements and provide accurate transport information.
• Ensure transport providers meet agreed delivery dates, service requirements and safety standards.
• Powder Coating & Galvanizing Outsourcing
• Oversee all site requirements relating to outsourced powder coating and galvanizing materials.
• Coordinate external suppliers and ensure materials are sent, processed and returned within agreed timelines.
• Manage deadlines and negotiate realistic completion dates with suppliers.
• Track outstanding outsourced work and proactively communicate risks to Sales, Projects and Production.
• Ensure correct documentation and invoicing are completed.
• Master Schedule Ownership
• Own and maintain the Master delivery Schedule for relevant operational requirements.
• Run and coordinate production planning meetings and incorporate approved Sales and Project requirements.
• Actively drive the Pull Schedule with Production and all supporting departments to ensure that planned orders remain on track
• Drive the teams to achieve OTIFAQ targets and hold the relevant functions accountable for meeting committed dates, quantities and quality requirements
• Maintain and continuously update the Master Schedule based on confirmed priorities, capacity and material availability.
• Ensure schedule changes are communicated clearly to all affected departments.
• Capture and maintain accurate Dispatch reporting.
• Compile and maintain Dispatch OTIFAQ reporting and provide visibility of performance.
• Escalate capacity, material, transport or customer issues that threaten agreed delivery dates.
• Communication & Coordination
• Act as the communication link between Sales/Projects, Production, Dispatch, Installation and Customers.
• Provide accurate status updates and communicate changes, delays and risks proactively.
• Ensure commitments made to customers are aligned with operational capacity and agreed lead times.
• Maintain clear records of decisions, changes and agreed actions.
• Drive cross-functional accountability and ensure unresolved issues are escalated appropriately.