Senior People Operations Specialist

Team5pm; Johannesburg; Hybrid; ZAR 1,482,000 - 2,305,000; Full time

Job summary

SAMY x team5pm is seeking a Senior People Operations Specialist to craft and maintain a scalable employee experience across onboarding, payroll, benefits, and HR administration. You will partner with multiple regions to align contracts, policies, and processes with local labor laws.

You will own system-driven improvements, dashboards and engagement initiatives to strengthen SAMY’s culture across UK, Northern Europe and other international teams, while ensuring timely responses to employee

Qualifications

• 5+ years hands-on experience in onboarding, off-boarding, payroll support and benefits administration.

Responsibilities

• Manage onboarding and off boarding end-to-end processes for the assigned countries.
• Support payroll process in coordination with external vendor.
• Keep contracts, policies and People processes aligned with local legislation.
• Create, update and review FAQs, process descriptions, policies and templates.
• Act as the point of contact for employee queries on People Operations.
• Maintain and update People & Culture databases, ensuring data accuracy.

Skills

Onboarding

Offboarding

Payroll support

Benefits administration

Multicountry experience

HRIS

Vendor coordination

Stakeholder management

Administrative skills

Global teams

Tools

HRIS platforms

Job description

About the Role

At SAMY x team5pm we are redefining advertising in a social-first world! We’re a data-driven social agency, creating social-first content & campaigns that your audience loves. We’re not just adapting to this change; we’re driving it. In a world where consumers are everywhere and nowhere, we help brands cut through the noise. We combine data on what your consumer likes to watch with loads of cool, creative ideas and more.

As the People Operations Senior Specialist you are responsible for creating the optimal organisational environment for employees to grow and thrive! Will contribute to deliver a single, scalable and consistent employee experience across key people processes (onboarding, off boarding, employee support, benefits, payroll and HR administration).

We require a self starter with a banger personality and passion for People Operations & Culture!

Key responsibilities

• Manage onboarding and off boarding end-to-end processes for the assigned countries (document creation, benefits management, employee support, etc.)
• Support on the payroll process in coordination with our external vendor (monthly inputs report, review the output and solve employee queries)
• Keep contracts, policies and People processes aligned with the local legislation
• Create, update and review FAQs, process descriptions, policies and templates on a regular basis to ensure clarity and consistency.
• Act as the point of contact for employee queries on People Operations processes through our people support channel
• Maintain and update People & Culture databases, ensuring data accuracy, consistency, and completeness.

We require a self starter with a banger personality and passion for People, Operations and Culture!

Skills and experience:

• 5+ years with hands-on experience in onboarding, off-boarding, payroll support and benefits administration
• Multicountry experience, ideally across UK and The Netherlands, other Northern Europe countries will be nice to have
• Strong hands-on experience with different HRIS including workflow and template configuration
• Experience coordinating with payroll and benefits vendors
• Stakeholder engagement and management
• High-level administrative skills
• Working in multi diverse global teams

• Ensure smooth execution of key People Operations processes, including onboarding, off-boarding, payroll support and administration.
• Regions -UK and all Northern Europe countries (NL, Poland, Sweden and Finland)
• Identify inefficiencies in existing workflows and improve them through automation, smarter system design and standardised ways of working.
• Act as owner and key point of contact for People Operations systems, lead system improvements, support implementations and help colleagues use tools effectively.
• Create, update and review FAQs, process descriptions, policies and templates on a regular basis to ensure clarity and consistency.
• Keep contracts, policies and People processes aligned with Northern Europe (The Netherlands, Poland, Sweden, Finland) and UK and international labor legislation, and proactively signal required updates.
• Build and maintain dashboards and reports on engagement, headcount and other relevant People metrics, and translate findings into actionable advice.
• Help develop and roll out initiatives that strengthen SAMY’s culture, inclusion, well-being and employee engagement across all active countries.
• Support the setup, execution and continuous improvement of review cycles and goal-setting processes across the organization.
• Follow trends and developments in HR tech, AI and labor law, and translate them into practical improvements for the wider organization.

Key Functions

• Process & Compliance
• Payroll & Tools Management
• Legal Hiring Regulations
• Team coordination

If you’re driven by data, motivated by results, we’d love to meet you!

• Experience level: Senior