Senior OTC Credit & Collections Leader

Fempower; Gauteng; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical Aid Contribution

Provident Fund Contribution

Annual Bonuses

Job summary

Fempower is seeking a Senior Credit Manager to lead the Credit & Collections team within a major logistics group in Gauteng. You will shape policy, drive AR performance, and partner with operations to minimize risk and improve cashflow.

The role requires 5+ years in credit management, strong leadership, SAP expertise, and a focus on process optimization and stakeholder management. Attractive bonuses and medical aid are offered.

Qualifications

• Five years of experience in credit management, collections, or accounts receivable.
• Strong leadership and project management capabilities.
• Proficiency in SAP and risk management techniques.
• Excellent customer relations skills.
• Solid knowledge of credit policies and collection strategies.

Responsibilities

• Develop and implement Credit and Collections and Accounts Receivable processes, including planning, policy design, and budgeting.
• Oversee and monitor the delivery and quality of credit and collections activities to minimize risk and ensure timely repayments.
• Develop and ensure compliance with credit management policies.
• Review account statuses and outstanding balances to prioritize collections and maintain customer accounts.
• Resolve difficult credit issues, review escalations, and oversee timely follow-up on overdue accounts.
• Identify opportunities for process improvements and recommend enhancements for increased effectiveness.
• Manage large or difficult credit accounts to foster positive customer relations and minimize outstanding debts.
• Coordinate with operational managers to ensure consistency in Accounts Receivable activities.
• Oversee payment processing accuracy and reconciliation of customer balances.
• Assess repayment terms to minimize credit risk in line with company standards.
• Monitor activities to identify problem areas and implement performance improvements.
• Design and implement best practices and solutions to enhance team performance.
• Recruit, develop, and motivate a team to achieve set objectives.

Skills

Leadership

Project management

Customer relations

Credit policies

Collection strategies

SAP proficiency

Risk management

C programming

Tools

SAP

Job description

Fempower is seeking a Senior Credit Manager to lead the Credit & Collections team within a major logistics group in Gauteng. You will shape policy, drive AR performance, and partner with operations to minimize risk and improve cashflow.

The role requires 5+ years in credit management, strong leadership, SAP expertise, and a focus on process optimization and stakeholder management. Attractive bonuses and medical aid are offered.