OTC Senior Manager

Fempower Personnel; Midrand; On-site; ZAR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Medical Aid Contribution

Provident Fund Contribution

Annual Bonuses

Job summary

Fempower Personnel is seeking a seasoned Credit and Collections Manager for a leading logistics company. The role focuses on optimizing accounts receivable processes across freight forwarding, warehousing, and last-mile delivery, driving cash flow and reducing risk.

Lead a high-performing team, shape credit policies, and ensure SAP-enabled controls align with business objectives while delivering timely repayments and excellent customer relations.

Qualifications

• Five years of relevant experience in credit management, collections, or accounts receivable.
• Strong leadership and project management skills.
• Proficiency in SAP and risk management techniques.
• Excellent customer relations skills.
• Sound knowledge of credit policies and collection strategies.

Responsibilities

• Contribute to the development and implementation of Credit and Collections and Accounts Receivable processes.
• Oversee and monitor the delivery and quality of credit and collections activities to minimize risk and ensure timely repayments.
• Develop and ensure compliance with credit management policies.
• Review account statuses and outstanding balances to prioritize collections and maintain customer accounts.
• Resolve difficult credit issues, review escalations, and oversee timely follow-up on overdue accounts.

Skills

Leadership

Credit management

Project management

Customer relations

Risk management

Tools

SAP

Job description

Are you ready to make a tangible impact in the logistics sector by driving excellence in credit and collections processes? Join a leading logistics organization that supports diverse industries with comprehensive supply chain solutions, including freight forwarding, warehousing, and last-mile delivery. This is your opportunity to lead a dynamic team and help optimize financial performance in a crucial operational area.

Duties:

• Contribute to the development and implementation of Credit and Collections and Accounts Receivable processes, including planning, policy design, and budgeting.

• Oversee and monitor the delivery and quality of credit and collections activities to minimize risk and ensure timely repayments.

• Develop and ensure compliance with credit management policies.

• Review account statuses and outstanding balances to prioritize collections and maintain customer accounts.

• Resolve difficult credit issues, review escalations, and oversee timely follow-up on overdue accounts.

• Identify opportunities for process improvements and recommend enhancements for increased effectiveness.

• Manage large or difficult credit accounts to foster positive customer relations and minimize outstanding debts.

• Coordinate with operational managers to ensure consistency in Accounts Receivable activities.

• Oversee payment processing accuracy and reconciliation of customer balances.

• Assess repayment terms to minimize credit risk in line with company standards.

• Monitor activities to identify problem areas and implement performance improvements.

• Design and implement best practices and solutions to enhance team performance.

• Recruit, develop, and motivate a team to achieve set objectives.

Requirements:

• Five years of relevant experience in credit management, collections, or accounts receivable.

• Strong leadership and project management skills.

• Proficiency in SAP and risk management techniques.

• Excellent customer relations skills.

• Sound knowledge of credit policies and collection strategies.

Familiarity with the following:

• C programming (beneficial but not essential)

• Collections and credit management

• Customer relations and team leadership

• SAP financial systems

Benefits:

• Medical Aid Contribution

• Provident Fund Contribution

• Annual Bonuses

Seize the opportunity to lead a vital financial team within a reputable logistics company. If you are passionate about optimizing financial processes and driving team success, we want to hear from you.