Senior Operations Manager - Retail Logistics

Placements24; Pretoria; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Medical aid and retirement fund

Job summary

Placements24 is seeking a Senior Operations Manager to lead logistics and supply chain operations in Pretoria, Gauteng. You will optimize warehousing, inventory, and distribution networks, and drive performance across the regional team in a fast-paced retail environment.

The ideal candidate has 7+ years in retail logistics, strong analytics, and proven change leadership, with hands-on experience with WMS/TMS and Lean Six Sigma. Relocation assistance may be considered for the right candidate.

Qualifications

• Bachelor’s degree in logistics or related field.
• Minimum 7 years in operations and supply chain, retail focus.
• Experience managing large-scale warehousing and distribution.
• Proven ability to develop and implement cost-saving operational strategies.
• Proficiency with WMS and TMS software.
• Lean/Six Sigma knowledge is a plus.

Responsibilities

• Oversee retail logistics and supply chain operations for the Pretoria region, including warehousing, inventory management, and transportation.
• Develop and implement efficient operational strategies to reduce costs and improve delivery times.
• Lead logistics and warehouse staff, providing training, coaching, and performance management.
• Optimize warehouse layout, workflow, and resource allocation to maximize efficiency.
• Implement and maintain robust inventory control systems to ensure accuracy and minimize stock discrepancies.
• Negotiate with third-party logistics providers and suppliers to secure favorable terms and service levels.
• Ensure compliance with health, safety, and environmental regulations within the Pretoria operations.
• Utilize data analytics to monitor KPIs, identify bottlenecks, and implement corrective actions.
• Collaborate with store operations and merchandising teams to ensure seamless flow of goods from distribution centers to retail outlets in Pretoria.
• Drive continuous improvement initiatives across all operational processes.

Skills

Leadership

Analytical skills

Stakeholder management

WMS

TMS

Lean Six Sigma

Retail logistics

Warehouse ops

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

WMS software

TMS software

Job description

About the Role

Our client, a rapidly expanding retail chain with a significant presence across South Africa, is seeking an experienced and strategic Senior Operations Manager to oversee logistics and supply chain operations in Pretoria, Gauteng. This critical role demands a leader with a deep understanding of retail supply chain management, warehouse operations, and distribution networks. You will be responsible for optimizing the efficiency and effectiveness of all logistical processes, ensuring timely delivery of goods to stores, and managing a dedicated operations team. The ideal candidate possesses a strong analytical mindset, exceptional problem-solving skills, and a proven ability to drive operational excellence in a demanding retail environment within Pretoria, Gauteng. This is an excellent opportunity to shape the future of logistics for a major retail player.

Key Responsibilities

• Oversee all aspects of the retail logistics and supply chain operations for the Pretoria, Gauteng region, including warehousing, inventory management, and transportation.
• Develop and implement efficient operational strategies to reduce costs, improve delivery times, and enhance overall supply chain performance.
• Manage and lead a team of logistics and warehouse staff, providing training, coaching, and performance management.
• Optimize warehouse layout, workflow, and resource allocation to maximize efficiency and productivity.
• Implement and maintain robust inventory control systems to ensure accuracy and minimize stock discrepancies.
• Negotiate with third-party logistics providers and suppliers to secure favorable terms and service levels.
• Ensure compliance with all relevant health, safety, and environmental regulations within the Pretoria, Gauteng operations.
• Utilize data analytics to monitor key performance indicators (KPIs), identify bottlenecks, and implement corrective actions.
• Collaborate with store operations and merchandising teams to ensure seamless flow of goods from distribution centers to retail outlets in Pretoria, Gauteng.
• Drive continuous improvement initiatives across all operational processes.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in operations and supply chain management, with a strong focus on retail logistics.
• Demonstrated experience in managing large-scale warehousing and distribution operations.
• Proven ability to develop and implement operational strategies that drive efficiency and cost savings.
• Strong leadership and team management skills with a track record of motivating and developing staff.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in WMS (Warehouse Management System) and TMS (Transportation Management System) software.
• Familiarity with Lean or Six Sigma methodologies is a plus.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work effectively in a fast-paced, demanding environment within Pretoria, Gauteng.

Benefits

• A competitive salary package commensurate with experience and expertise.
• Performance-based annual bonus.
• Comprehensive medical aid and retirement fund contributions.
• Relocation assistance may be provided if applicable.
• Opportunities for significant professional growth and career advancement.
• A dynamic and challenging role contributing to the success of a leading retail brand in Pretoria, Gauteng.
• Access to cutting-edge logistics technology and best practices.