Senior Operations Manager - Retail Distribution

Placements24; Pietermaritzburg; Ibrido; ZAR 1.200.000 - 1.800.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive annual salary commensurate

Performance-based bonuses

Comprehensive medical aid

Retirement fund contributions

Generous annual leave

Hybrid work arrangement

Professional development opportunities

Leadership development programs

Exposure to diverse operational challа

Impact on Pietermaritzburg market

Descrizione del lavoro

Placements24 is seeking a Senior Operations Manager to lead the distribution network in Pietermaritzburg, KwaZulu-Natal. The role requires a proven track record in supply chain, logistics, and team leadership within retail or distribution environments, and blends remote work with essential on-site presence.

You will drive efficiency, optimize workflows, manage budgets, KPIs, and vendor relationships, and mentor a high-performing team to achieve strategic targets in a dynamic hybrid work setting.

Competenze

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum 8 years of progressive experience in operations management, preferably in retail or distribution.
• Proven experience in managing large teams and complex operational environments.
• Strong understanding of WMS and supply chain technologies.

Mansioni

• Develop and implement strategic operational plans to enhance efficiency and reduce costs.
• Oversee daily operations including inventory management, warehousing, transportation, and order fulfillment.
• Lead and develop a high-performing operations team with a culture of accountability.
• Monitor KPIs and implement corrective actions to meet targets.
• Manage budgets, resources, and vendor relationships for cost-effectiveness and service quality.
• Ensure compliance with health, safety, and environmental regulations.
• Collaborate with procurement, sales, and customer service to align strategies.
• Drive process improvements and best practices in logistics and supply chain.
• Optimize warehouse space and equipment utilization.
• Report on operational performance to senior management.

Conoscenze

Leadership

Data analysis

Communication

Strategic planning

Problem-solving

Decision-making

Interpersonal skills

Formazione

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

8+ years of progressive experience in operations management

Strumenti

WMS

Descrizione del lavoro

About the Role

Our client, a leading player in the retail sector, is seeking a highly experienced and dynamic Senior Operations Manager to oversee their distribution network in the Pietermaritzburg region. This is a pivotal role for an individual with a proven track record in supply chain management, logistics, and team leadership. You will be instrumental in driving operational efficiency, optimizing workflows, and ensuring the seamless flow of goods from suppliers to our client's retail outlets. The ideal candidate will possess a strategic mindset, a keen eye for detail, and a passion for operational excellence. This hybrid role offers the flexibility to combine working from home with essential on-site presence, fostering a balanced and productive work environment within the vibrant province of KwaZulu-Natal. We are looking for a proactive leader who can navigate complex operational challenges and contribute significantly to the company's continued growth and success in Pietermaritzburg, KwaZulu-Natal .

Key Responsibilities

• Develop and implement strategic operational plans to enhance efficiency and reduce costs within the distribution center.
• Oversee daily operations, including inventory management, warehousing, transportation, and order fulfillment.
• Lead, mentor, and develop a high-performing team of operational staff, fostering a culture of accountability and continuous improvement.
• Monitor key performance indicators (KPIs) and implement corrective actions to achieve operational targets.
• Manage budgets, resources, and vendor relationships to ensure cost-effectiveness and service quality.
• Ensure compliance with health, safety, and environmental regulations within the operational facilities.
• Collaborate with other departments, including procurement, sales, and customer service, to align operational strategies with business objectives.
• Drive process improvements and implement best practices in logistics and supply chain management.
• Manage and optimize the utilization of warehouse space and equipment.
• Report on operational performance to senior management.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in operations management, preferably within the retail or distribution sector.
• Proven experience in managing large teams and complex operational environments.
• Strong understanding of warehouse management systems (WMS) and supply chain technologies.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability in strategic planning, problem-solving, and decision-making.
• Proficiency in data analysis and performance management.
• Experience with budget management and financial oversight.
• Knowledge of South African labor laws and industrial relations.
• Ability to work effectively in a hybrid work model, balancing remote and on-site responsibilities in Pietermaritzburg, KwaZulu-Natal .

Benefits

• Competitive annual salary commensurate with experience.
• Performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Generous annual leave allowance.
• Opportunities for professional development and career advancement within a growing organization.
• Hybrid work arrangement offering a blend of remote and office-based work.
• A dynamic and supportive work environment committed to employee well-being.
• Potential for leadership development programs.
• Exposure to diverse operational challenges within the retail sector.
• The chance to make a significant impact on the operational success of a key player in the Pietermaritzburg, KwaZulu-Natal market.