About the Role
Our client, a leading national logistics provider, is seeking a highly experienced and results-oriented Senior Operations Manager to oversee their dynamic operations in the bustling economic heartland of Midrand, Gauteng . This pivotal role demands a strategic thinker with a proven track record in optimizing complex supply chains, leading diverse teams, and driving continuous improvement initiatives. The ideal candidate will be instrumental in ensuring the efficient and cost-effective flow of goods, maintaining stringent quality standards, and fostering a culture of safety and excellence across all operational facets. This position offers a unique opportunity to make a significant impact within a rapidly growing organization and contribute to the strategic direction of its Gauteng-based facilities. We are looking for a proactive leader who thrives in a fast-paced environment and possesses exceptional problem-solving capabilities.
Key Responsibilities
- Develop and implement operational strategies to enhance efficiency, reduce costs, and improve service delivery within the Midrand facility.
- Manage and mentor a large team of operational staff, including supervisors and frontline employees, fostering a collaborative and high-performance culture.
- Oversee all aspects of warehouse operations, including inventory management, order fulfillment, shipping, and receiving, ensuring accuracy and timeliness.
- Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Ensure compliance with all health, safety, and environmental regulations, maintaining a safe working environment for all employees.
- Collaborate with other departments, such as procurement, sales, and finance, to ensure seamless operations and alignment with company objectives.
- Manage operational budgets, control expenses, and identify cost-saving opportunities without compromising quality or service.
- Lead continuous improvement projects using lean methodologies and best practices to streamline processes and enhance productivity.
- Handle escalated operational issues and provide timely resolutions, ensuring minimal disruption to business continuity.
- Represent the company professionally in interactions with stakeholders, including suppliers, customers, and regulatory bodies.
Requirements
- A Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. A Master's degree is advantageous.
- Minimum of 7-10 years of progressive experience in operations management, preferably within the logistics or retail supply chain sector.
- Demonstrated leadership experience managing large teams (50+) in a complex operational environment, ideally in or near Gauteng .
- Strong understanding of warehouse management systems (WMS), inventory control, and supply chain optimization techniques.
- Proficiency in financial management, including budgeting, forecasting, and cost control.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and stakeholder management abilities.
- Proven ability to drive change and implement process improvements effectively.
- Familiarity with South African labor laws and workplace safety regulations.
- Adaptability and resilience to manage effectively in a demanding and evolving business landscape.
Benefits
- Competitive annual salary package commensurate with experience and qualifications.
- Performance-based bonuses and incentives.
- Comprehensive medical aid and retirement fund contributions.
- Opportunities for professional development and career advancement within a growing organization.
- A dynamic and supportive work environment that values innovation and collaboration.
- Relocation assistance may be considered for exceptional candidates outside the immediate Midrand area.
- Access to cutting-edge logistics technology and infrastructure.
- Company-provided vehicle or travel allowance.