Senior Operations Manager

Workforce Staffing - Gauteng; Sandton; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Workforce Staffing - Gauteng is seeking a Senior Operations Manager to oversee and optimize all facets of operations in the South Africa market, driving efficiency, productivity and profitability in a fast-paced environment. You will lead a diverse operations team, align strategies with business goals, and partner with executives to manage budgets, KPIs, and supplier relationships.

This role demands strong leadership, data-driven decision making, and a track record of delivering process

Qualifications

• Bachelor’s degree in Business Admin, Operations or related field.
• Experience in senior operations leadership in hospitality/FMCG/F&B.
• Proven track record of team development and coaching.
• Strong data analytics and KPI-driven mindset.
• Excellent communication and stakeholder management.

Responsibilities

• Develop and implement operational strategies aligned with vision.
• Lead operations team with clear communication and accountability.
• Optimize processes to maximize efficiency and reduce costs.
• Develop KPIs and monitor performance across functions.
• Manage supply chain, inventory, and logistics.
• Ensure risk management and regulatory compliance.
• Manage vendor relationships and cross-functional collaboration.

Skills

Strategic Planning

Team Leadership

Operations Management

Data-driven decision making

Cost Optimization

Supply Chain

Risk Management

Vendor Management

Communication

Education

Bachelor's degree in Business Administration

Tools

ERP software

Job description

Senior Operations Manager

A dynamic partner to the Food and Beverage industry is looking for a Senior Operations Manager to oversee and optimize all aspects of the company's operations to ensure efficiency, productivity, and profitability.

Duties & Responsibilities

Strategy and Planning:

• Develop and implement operational strategies, goals, and objectives aligned with the company's overall vision.
• Conduct regular analysis of operations to identify areas for improvement and implement appropriate solutions.
• Collaborate with the executive team to develop and refine business plans and operational budgets.
• Stay updated on industry trends and best practices to drive continuous improvement.

Team Leadership and Management:

• Provide strong leadership to the operations team, ensuring clear communication, effective collaboration, and a positive work environment.
• Recruit, train, mentor, and motivate a high-performing operations team.
• Set performance goals and provide regular feedback and performance evaluations.
• Foster a culture of accountability, excellence, and continuous learning.

Operations Optimization:

• Streamline operational processes and procedures to maximize efficiency and minimize costs.
• Develop and implement performance metrics and KPIs to measure operational effectiveness.
• Identify bottlenecks and inefficiencies and develop and execute strategies to address them.
• Optimize supply chain management, inventory control, and logistics to ensure timely delivery of products/services.

Risk Management and Compliance:

• Develop and implement risk management protocols to identify and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Monitor and maintain appropriate levels of insurance coverage for operational activities.

Vendor and Stakeholder Management:

• Manage relationships with key vendors, suppliers, and partners to ensure seamless operations and quality service delivery.
• Collaborate with cross-functional teams to align operational activities with the needs of other departments.
• Communicate effectively with internal and external stakeholders, including executives, team members, and clients.

Desired Experience & Qualification

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in a senior operations management role, preferably within the hospitality, FMCG or Food and Beverage industry.
• Strong leadership skills with a track record of effectively managing and developing teams.
• Excellent problem-solving and decision-making abilities, with a focus on data-driven insights.
• In-depth knowledge of operational principles, processes, and methodologies.
• Strong analytical and strategic thinking skills.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to drive change and lead process improvement initiatives.
• Proficient in using relevant software and tools for operations management.

Package & Remuneration

Should you not receive a response within 14 days, please consider your application as unsuccessful.