Senior Microsoft 365 Engineer: Ownership & Project Delivery

TenacIT Solutions

Wes-Kaap

On-site

ZAR 450,000 - 750,000

Full time

14 days+

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Job summary

TenacIT is seeking an experienced Senior Microsoft 365 Support Engineer to join our Gqeberha-based technical team. You’ll support Microsoft 365 platforms, desktop infrastructure, escalated technical incidents, project implementations, and cloud migrations across multiple client environments, delivering hands-on technical problem-solving and project delivery within a dynamic MSP setting.

You’ll take ownership of technical outcomes from escalation through implementation, mentor junior engineers,

Qualifications

2–3 year IT Diploma or equivalent qualification preferred.
A+ and N+ advantageous.
Microsoft certifications advantageous.

Responsibilities

Troubleshoot and resolve escalated Microsoft 365, desktop, and infrastructure-related incidents.
Administer Microsoft 365 tenants, including user, mailbox, and service configuration.
Manage Exchange Online mailboxes, mail flow, spam filtering, mail tracing, and DNS-related troubleshooting.
Configure and support desktop environments, software deployments, and end‑user systems.
Perform endpoint management, patching, monitoring, and maintenance via RMM platforms.
Support Microsoft 365 migrations, onboarding projects, and technical implementations.
Work with endpoint security and related security tooling to maintain secure and stable client environments.
Perform root cause analysis on recurring technical issues and recommend long-term improvements.
Maintain accurate technical documentation across client environments.
Contribute to process improvement and internal operational efficiencies.
Provide mentorship and technical guidance to junior engineers where required.