Senior Marine Claims Specialist – Richards Bay

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Private medical aid

Life assurance

Retirement fund

Training and certifications

Job summary

Placements24 is seeking a seasoned Senior Claims Handler with expertise in Marine and Cargo insurance to join our client in Richards Bay, KwaZulu-Natal. You will manage complex marine and cargo claims from notification to settlement, ensuring policy adherence and regulatory compliance, while coordinating with surveyors, loss adjusters, and legal counsel.

You will lead investigations, assess coverage under ICA/Hull Clauses, negotiate settlements, and ensure timely reserving and payments.

Qualifications

• A relevant qualification in Maritime Studies, Law, Insurance, or a related discipline.
• Minimum 6 years of dedicated experience in handling marine and cargo insurance claims.
• Deep understanding of marine insurance principles, policy wordings, and relevant legislation.
• Ability to interpret complex technical reports and legal documents.

Responsibilities

• Manage a portfolio of marine and cargo insurance claims from notification to settlement.
• Investigate loss or damage causes and gather necessary evidence and documentation.
• Assess coverage against policy terms and international conventions.
• Appoint and manage surveyors, loss adjusters, and legal counsel.
• Negotiate settlements with claimants, brokers, and other parties.
• Ensure timely reserving and claims payments, keeping detailed files.
• Provide expert marine and cargo insurance guidance to teams and clients.
• Stay updated on maritime law and regulatory changes.
• Identify trends and risks within the marine and cargo portfolio.

Skills

Negotiation

Communication

Analytical thinking

Independent work

Attention to detail

Education

Maritime Studies / Law / Insurance related qualification

Tools

Claims management software

Job description

Placements24 is seeking a seasoned Senior Claims Handler with expertise in Marine and Cargo insurance to join our client in Richards Bay, KwaZulu-Natal. You will manage complex marine and cargo claims from notification to settlement, ensuring policy adherence and regulatory compliance, while coordinating with surveyors, loss adjusters, and legal counsel.

You will lead investigations, assess coverage under ICA/Hull Clauses, negotiate settlements, and ensure timely reserving and payments.