Senior Marine & Cargo Claims Adjuster (Hybrid)

Placements24; Richards Bay; Hybrid; ZAR 500,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary package

Career development opportunities

Job summary

Placements24 is seeking an experienced Claims Adjuster for Marine & Cargo insurance based in Richards Bay, KwaZulu-Natal. The role requires handling investigations, assessments, and settlements of cargo and vessel claims with a focus on international trade and maritime regulations.

You will inspect vessels and cargo, gather evidence, and negotiate settlements while coordinating with legal counsel, surveyors, and other experts.

Qualifications

• Degree or professional qualification in Maritime Law, Marine Insurance, Logistics, or related field.
• Minimum 4 years of hands-on marine and cargo claims experience.
• Deep knowledge of marine insurance policies (e.g., ICC, IHC).
• Understanding of maritime operations, shipping and logistics.
• Strong investigative, analytical and problem-solving abilities.
• Excellent negotiation and conflict-resolution skills.

Responsibilities

• Investigate and assess claims related to marine and cargo insurance, including hull, machinery, and loss of freight.
• Determine coverage, liability, and extent of loss per policy terms.
• Conduct inspections of damaged vessels, cargo, and related incidents.
• Gather evidence, interview witnesses, and collect documentation (bills of lading, survey reports).
• Negotiate settlements with policyholders, their representatives, and third parties.
• Manage claims from initiation to closure with timely processing.
• Liaise with legal counsel, surveyors, and other experts as required.
• Identify and report on subrogation opportunities.
• Maintain accurate claim files and records.
• Stay updated on international maritime laws and best practices.

Skills

Investigative skills

Analytical skills

Negotiation

Written and verbal communication

Education

Maritime Law / Marine Insurance qualification

Tools

Claims management software

Job description

Placements24 is seeking an experienced Claims Adjuster for Marine & Cargo insurance based in Richards Bay, KwaZulu-Natal. The role requires handling investigations, assessments, and settlements of cargo and vessel claims with a focus on international trade and maritime regulations.

You will inspect vessels and cargo, gather evidence, and negotiate settlements while coordinating with legal counsel, surveyors, and other experts.