Senior Manager: Payments Products

MoMo from MTN

Johannesburg

On-site

ZAR 800,000 - 1,200,000

Full time

14 days+

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Job summary

A leading telecommunications firm is seeking a Senior Manager: Payments Products to develop and manage their products ecosystem. This role requires at least 7 years of experience in Fintech, where you will drive innovation and collaboration across teams to enhance product offerings in a fast-paced environment. A strong educational background with a minimum of a 4-year degree in a relevant field is essential. Competitive compensation is offered for this full-time position.

Qualifications

Minimum of 4 years of tertiary education in a relevant field.
7 years of experience in Fintech or Financial Services.
Manager experience of at least 4 years.

Responsibilities

Develop and manage the Products ecosystem and lifecycle.
Drive innovation and optimisation of payment products.
Collaborate with stakeholders to define and deliver programs.

Skills

Fintech knowledge

Agile working methodologies

Project management

Product management

Data analysis

Education

4-year tertiary degree in a related field

MBA or Masters

Tools

Coding & Development

Product analytics

Job description

Manager: Human Resources Business Partner - MTN Group Fintech

Context

Fintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.

As part of your portfolio as Senior Manager: Payments Products, you will be:

The Senior Manager: Payments Products is responsible to develop, execute, and manage the Products ecosystem and lifecycle. Oversee development and deployment of payments products as per the overall strategy and business plan across Finco.
The Senior Manager is responsible to drive innovation, iteration, and optimisation of payment products, with a focus managing and enhancing product features, repeat engagement & analysis. The SM collaborates with Product Owners to better understand how businesses and consumers are interacting with payment products, to inform and evaluate new features and experiences and to influence product strategy through data-informed insights and recommendations.
This entails conceiving, scoping, and conducting analysis to deepen our understanding of the product usage, identify opportunities to deliver more value, and measure successful outcomes The role has a specific focus and ownership of the projects within payments products space.
The incumbent needs to define and manage the value proposition, business case, timelines and budgets for all projects and ensure timely delivery while pursuing the highest quality standards.
As part of the leadership team, the Senior Manager is responsible to contribute to Finco’s overall strategic goals, to achieve profitable growth, and to continuously improve the operations performance.
Develop and implement the medium to long-term strategy for B2C & B2B segment payments products proposals and ensure alignment of the initiatives undertaken in the unit to the Group Fintech Payments and Ecosystem strategy
Prioritizing and supporting the work of multiple consumer-facing / business facing products and providing a cohesive vision across the organization
Oversee the design, development, and delivery of payment products to include software: architecture design, prototyping of concepts to proof of concept, development of coding standards, design and development of source code and test plans, code and module design, development and testing, application debugging
Lead the building/ development of payments products in line with the overall FINCO strategy and business plan. Design, Implement and undertake ongoing review of appropriate payments platform strategy based on business requirements in line with consumer engagement outcomes
Collaborate with the overall payments and ecosystem internal and external partners, and cross-functional internal teams to define and deliver programs
Analyse product performance, identify problems and opportunities, recommend solutions and support efficient implementation
Collaborate with product owners to ensure instrumentation of flows and manage the definition and implementation of A/B tests. Communicate the A/B tests results to stakeholders with recommendations for next steps
Analyse user behavioural data to identify patterns, uncover opportunities for product improvements and provide insights on how to optimize user experience, flow conversion and user retention.
Build the product metric structure for different products reflecting the key KPIs of products
Communicate complex technical designs and solutions in clear, concise, and easily readable format by both technical and non-technical personnel
Accurately determine, assign, track and manage project task, activity, documentation, and time information
Accurately assess the risks associated with each solution design/ project. Communicate successes, metrics, risks and issues to stakeholders
Keep abreast of current trends in Product development, design concepts and technologies
Oversee the improvement of existing processes using new and existing technology, and recommend and implement new process or procedures to improve efficiency, enhance security or reduce and mitigate risks
Provide technical support by utilizing knowledge of existing technology to solve problems and support new projects, while exploring new technologies with a focus on business opportunities
Review vendor proposals, identify best fit vendors and support the RFP, and vendor selection process with procurement team
Work with vendors to ensure high quality delivery. Address and solve technology integration issues with vendors
Report monthly to the Payments & Ecosystems General Manager relating to progress made in accordance with the delivery of Payments product roadmap from both project, implementation, and performances perspectives

Must-haves

Education

Minimum of 4-year tertiary degree in Information Technology, Business Management, Marketing, Engineering or related field
MBA or Masters (advantageous)
Formal certification in Digital Product Management / Product Owner, Agile Delivery, User Experience or other relevant fields would be beneficial

Experience

Minimum of 7 years of experience in Fintech, Financial Services, telecommunications, banking, mobile money
Manager track record of 4 years or more; with at least 3 years’ experience in financial Services, corporate sales or relevant sector
Proven track record of managing and execution of full life-cycle mobile payments projects
Experience in merchant acquisition, loyalty and online payment gateway
Experience electronic/digital payment business is advantageous
Experience with Agile delivery and Development Operations frameworks
Deep understanding of the Fintech ecosystem, players, business models and industry related best practices
Worked across diverse cultures and geographies
Pan Africa multi-cultural experience is advantageous
Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
Attitude of Innovation, inventiveness and thought leadership
Abreast of global mind-set and best practice
Willing and flexible to travel within Africa and Middle East