Senior Manager, Business Operations - Cape Winelands

Placements24; Stellenbosch; Hybride; ZAR 1 000 000 - 1 800 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement fund contributions

Performance-based incentives

Remote work flexibility

Résumé du poste

Placements24 in Stellenbosch, Western Cape, ZA seeks a Senior Manager for Business Operations to enhance efficiency and execute strategic initiatives. The role focuses on optimizing workflows, improving service delivery, and fostering operational excellence across the organization.

The candidate will lead teams, manage budgets, ensure regulatory compliance, and implement performance metrics while driving technology-enabled improvements in a remote-friendly setting.

Qualifications

• 7+ years in operations management
• 3+ years in senior leadership
• Lean and Six Sigma experience
• Strong understanding of financial services regulatory landscape
• Excellent leadership and communication skills
• Budget management experience
• Experience with operational software and standard office suites
• Stellenbosch, Western Cape region experience advantageous

Responsabilités

• Lead daily business operations across departments
• Develop and implement strategic operational plans for growth and client satisfaction
• Drive process improvements to streamline workflows
• Manage budgets and resource allocation
• Mentor and develop operational staff
• Ensure regulatory compliance and internal policy adherence
• Monitor KPIs and report to senior management
• Collaborate with other departments for seamless operations
• Drive projects on operational technology adoption and system enhancements

Connaissances

Leadership

Budgeting

KPIs & Analytics

Process Improvement

Communication

Formation

Bachelor's degree in Business Administration/Finance/Operations

Outils

Operational management software

Office suites

Description du poste

About the Role

Our client, a well-established financial services provider with a significant presence in the Western Cape, is seeking a Senior Manager for Business Operations. This crucial role involves overseeing the operational efficiency and strategic implementation of business processes within the organization. The ideal candidate will be adept at driving improvements, managing teams, and ensuring that all operational activities align with the company's strategic goals and regulatory requirements. This position offers a fantastic opportunity for a seasoned operations professional to contribute to the growth and success of a respected firm located in the scenic Stellenbosch, Western Cape, ZA . The focus will be on optimizing workflows, enhancing service delivery, and fostering a culture of operational excellence.

Key Responsibilities

• Lead and manage daily business operations, ensuring efficiency and effectiveness across all departments.
• Develop and implement strategic operational plans to support business growth and client satisfaction.
• Oversee process improvement initiatives, identifying bottlenecks and implementing solutions to streamline workflows.
• Manage operational budgets and resource allocation to optimize cost-effectiveness.
• Supervise, mentor, and develop a team of operational staff, fostering a high-performance culture.
• Ensure compliance with all relevant industry regulations and internal policies.
• Monitor key performance indicators (KPIs) and provide regular reports to senior management.
• Collaborate with other departments to ensure seamless operational integration and support.
• Drive projects related to operational technology adoption and system enhancements.

Requirements

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related discipline.
• Minimum of 7 years of experience in operations management, with at least 3 years in a senior leadership or management role.
• Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
• Strong understanding of the financial services industry and its regulatory landscape.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage budgets and drive operational efficiency.
• Proficiency in operational management software and standard office suites.
• Experience working within the Stellenbosch, Western Cape, ZA region is advantageous.
• Strong analytical and problem-solving capabilities.

Benefits

• Our client provides a competitive salary, a comprehensive benefits package including medical aid and retirement fund contributions, and performance-based incentives.
• Opportunities for professional development and career progression are actively supported.
• The company fosters a supportive and collaborative work environment.
• This role offers a flexible Remote working arrangement, allowing you to contribute effectively from your preferred location.