Senior Key Account Manager: FMCG Retail Growth (Hybrid)

Placements24; Sandton; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Performance-based bonus

Medical aid

Retirement fund

Job summary

Placements24 seeks an experienced Key Account Manager to lead relationships with major retail chains across Sandton and beyond. The role requires developing strategic account plans, driving sales performance, and coordinating with marketing, supply chain, and finance teams to maximize customer satisfaction and shelf presence.

The ideal candidate has 7+ years in KAM within FMCG, excellent negotiation and communication skills, and a proven ability to build long-term partnerships with retailers.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 7 years' experience in key account management in FMCG with major retail exposure.
• Proven track record growing large retail accounts.
• Excellent negotiation, presentation, and communication skills.
• Strong analytical and strategic thinking.

Responsibilities

• Develop and execute strategic account plans to achieve and exceed sales targets for key retail accounts.
• Build and maintain strong, long-lasting relationships with key decision-makers within major retail chains.
• Understand retailer needs and market dynamics to identify opportunities for growth and product placement.
• Negotiate contracts, pricing, promotions, and shelf space agreements.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure customer satisfaction and operational efficiency.
• Analyze sales data, market trends, and competitor activities to inform account strategy.
• Present product portfolios, sales performance, and market insights to retail partners.
• Manage promotional calendars and ensure successful execution of in-store activities.
• Resolve customer issues and address concerns in a timely and effective manner.

Skills

Key Account Mgmt

Negotiation

Sales Strategy

CRM tools

Analytical Thinking

Stakeholder Mgmt

Education

Bachelor's degree in Business Administration or related field

Tools

CRM software

Sales analytics tools

Job description

Placements24 seeks an experienced Key Account Manager to lead relationships with major retail chains across Sandton and beyond. The role requires developing strategic account plans, driving sales performance, and coordinating with marketing, supply chain, and finance teams to maximize customer satisfaction and shelf presence.

The ideal candidate has 7+ years in KAM within FMCG, excellent negotiation and communication skills, and a proven ability to build long-term partnerships with retailers.