Product Support and Logistics Specialist
Johannesburg AGCO Corporation
Posted today
Job Description
Product Support and Logistics Specialist
Date: Oct 13, 2026
Location: Johannesburg, ZA
Workplace Type: Onsite
Employment Duration: Permanent
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
Our Marketing team is committed to excellence, delivering industry-leading products and services efficiently and cost-effectively.
We are seeking a Product Support and Logistics Specialist to join our team. The successful candidate will primarily be based at the Kestel Logistics Facility in Bethlehem / Kestel. This role coordinates product readiness, logistics administration, equipment documentation and stakeholder support for units at the Kestel Logistics Facility. Working under moderate guidance from the on-site Product Support Specialist, the role analyzes equipment status, manages preparation priorities, maintains accurate records and supports professional handover to dealers and distributors.
Key Responsibilities
- Coordinate shipping shortages, transport damage, PDI progress, accessories and equipment preparation to meet OEM standards.
- Review arrival inspections and documentation, track readiness actions and amplify missing, damaged or non-compliant items.
- Prepare and fit machines with accessories, missing parts and or replace damaged parts to ensure machine readiness.
- Strip machines of parts or accessories to support part supply shortages as approved and deemed necessary.
- Support dealer and distributor handovers by confirming documentation, cleaning of equipment, readiness checks and release requirements.
- Maintain accurate records and provide clear status updates and escalation notes to support timely decisions.
- Coordinate equipment preparation for training, show days, field days and demonstrations.
- Liaise with relevant teams and providers to confirm equipment availability, site readiness and shipping documentation.
- Track return, condition and storage of demo or training units and document follow-up actions.
- Inspect and document incoming equipment condition, including damage, missing items, specification, cleanliness and overall condition.
- Support stock-takes, reconciliations, equipment movement, organized storage, housekeeping and safe warehousing.
- Coordinate dealer and distributor shipment readiness in line with SOPs, documentation and release requirements.
- Maintain supporting records and verify equipment, attachments, keys, manuals, loose parts and documents before dispatch.
- Apply site health and safety procedures around machinery, tools, transport equipment and warehouse operations.
- Promote accurate reporting of hazards, incidents, near misses and unsafe conditions, and communicate follow-up actions.
- Collaborate with internal teams, logistics providers and dealer or distributor contacts to support changing priorities.
Qualifications
- Relevant diploma, degree or equivalent work experience in supply chain, logistics, administration, agricultural mechanization, product support or related discipline.
- 2 - 5 years of working knowledge and experience in own discipline, with exposure to equipment assembly and readiness, logistics coordination, stock control, documentation management or dealer support operations.
- Strong computer literacy, including MS Office, electronic checklists, stock records, reporting tools, photographs and document control.
- Understanding agricultural equipment or machinery terminology would be advantageous, but the role is primarily focused on professional coordination, analysis, documentation and process support.
- Valid driver's license, own transport and willingness to travel when operationally required.
- Role is based at the Kestel Logistics Facility and requires regular coordination across office, warehouse and equipment storage environments.
- May require site walks, equipment inspections, documentation checks, interaction with logistics providers and exposure to warehouse or outdoor conditions.
- Flexibility required to support training days, show days, demonstration events and urgent dealer or distributor dispatch priorities.
Benefits
- Health Insurance Benefits (Day-to-day & Major medical care needs)
- Risk Insurance Benefits (Disability, Life Cover, etc.)
- Retirement Planning Benefits
- Free Employee Assistance Programmes (EAP)