Product Support and Logistics Specialist

AGCO; Johannesburg; On-site; ZAR 420,000 - 570,000; Full time

Benefits offered by this job

Health insurance benefits

Retirement planning benefits

Employee assistance program

Job summary

AGCO South Africa is seeking a Product Support and Logistics Specialist based at the Kestel Logistics Facility in Bethlehem / Kestel, Johannesburg. The role coordinates equipment readiness, logistics administration and stakeholder support for units at the facility.

You will work under guidance to analyze equipment status, manage preparation priorities and maintain accurate records for dealer handovers, training events and stock movements, with cross-functional collaboration and a safety focus.

Qualifications

• Relevant diploma, degree or equivalent work experience in supply chain, logistics, administration or related field.
• 2–5 years of working knowledge in logistics, stock control, documentation management or dealer support operations.
• Strong computer literacy, including MS Office and document control.
• Understanding agricultural equipment terminology is beneficial but the role focuses on coordination and documentation.

Responsibilities

• Coordinate shipping shortages, transport damage, PDI progress and equipment preparation to meet OEM standards.
• Review arrival inspections and documentation, track readiness actions and escalate missing, damaged or non-compliant items.
• Support dealer and distributor handovers by confirming cleaning, documentation, readiness checks and release requirements.
• Maintain accurate records and provide clear status updates and escalation notes to support timely decisions.
• Coordinate equipment preparation for training, show days and demonstrations; liaise with teams for equipment availability and shipping documentation.
• Inspect incoming equipment condition, stock movements and safe warehousing; support stock-takes and reconciliations.
• Coordinate dealer and distributor shipment readiness in line with SOPs and release requirements.
• Promote safety and collaborate with internal teams and logistics providers to adapt to changing priorities.

Skills

Logistics coordination

Stock control

Documentation management

MS Office

Communication

Education

Relevant diploma or degree in supply chain

Tools

MS Office

Electronic checklists

Stock records

Reporting tools

Document control

Job description

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Product Support and Logistics Specialist

Date: Oct 13, 2026

Location: Johannesburg, ZA

Workplace Type: Onsite

Employment Duration: Permanent

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

Our Marketing team is committed to excellence, delivering industry-leading products and services efficiently and cost- effectively. We are seeking a Product Support and Logistics Specialist to join our team. The successful candidate will primarily be based at the Kestel Logistics Facility in Bethlehem / Kestel. This role coordinates product readiness, logistics administration, equipment documentation and stakeholder support for units at the Kestel Logistics Facility. Working under moderate guidance from the on-site Product Support Specialist, the role analyses equipment status , manages preparation priorities, maintains accurate records and supports professional handover to dealers and distributors.

Your Impact

A. Product support coordination and equipment readiness

• Coordinate shipping shortages, transport damage, PDI progress, accessories and equipment preparation to meet OEM standards.
• Review arrival inspections and documentation, track readiness actions and elevate missing, damaged or non-compliant items.
• Support dealer and distributor handovers by confirming cleaning, documentation, readiness checks and release requirements.
• Maintain accurate records and provide clear status updates and escalation notes to support timely decisions.

B. Training, events and demonstration coordination

• Coordinate equipment preparation for training, show days, field days and demonstrations.
• Liaise with relevant teams and providers to confirm equipment availability, site readiness and shipping documentation.
• Track the return, condition and storage of demo or training units and document follow-up actions.

C. Logistics, warehousing and stock management

• Inspect and document incoming equipment condition, including damage, missing items, specification, cleanliness and overall condition.
• Support stock-takes, reconciliations, equipment movement, organised storage, housekeeping and safe warehousing.
• Coordinate dealer and distributor shipment readiness in line with SOPs, documentation and release requirements.
• Maintain supporting records and verify equipment, attachments, keys, manuals, loose parts and documents before dispatch.

D. Health, safety and teamwork

• Apply site health and safety procedures around machinery, tools, transport equipment and warehouse operations.
• Promote accurate reporting of hazards, incidents, near misses and unsafe conditions, and communicate follow-up actions.
• Collaborate with internal teams, logistics providers and dealer or distributor contacts to support changing priorities.

Your Experience and Qualifications

• Relevant diploma, degree or equivalent work experience in supply chain, logistics, administration, agricultural mechanization, product support or related discipline.
• 2 – 5 years of working knowledge and experience in own discipline, with exposure to equipment assembly and readiness, logistics coordination, stock control, documentation management or dealer support operations.
• Strong computer literacy, including MS Office, electronic checklists, stock records, reporting tools, photographs and document control.
• Understanding agricultural equipment or machinery terminology would be advantageous, but the role is primarily focused on professional coordination, analysis, documentation and process support.
• Valid driver’s license, own transport and willingness to travel when operationally required.
• Role is based at the Kestel Logistics Facility and requires regular coordination across office, warehouse and equipment storage environments.
• May require site walks, equipment inspections, documentation checks, interaction with logistics providers and exposure to warehouse or outdoor conditions.
• Flexibility required to support training days, show days, demonstration events and urgent dealer or distributor dispatch priorities.

AGCO South Africa offers a value proposition to our employees, whereby we value our employees, teamwork and have a welcoming culture, inspired by our 3 Tractors at the Main building entrance. Our employee benefits / programmes are benchmarked within the market and with AGCO globally. These include Health Insurance Benefits (Day-to-day & Major medical care needs), Risk Insurance Benefits (Disability, Life Cover, etc.), Retirement Planning Benefits, and Free Employee Assistance Programmes (EAP) to cater for those life events / unforeseen circumstances causing stress or when good, confidential advice & support is needed.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Job Segment: Logistics, Supply Chain, Warehouse, Document Control, Agricultural, Operations, Manufacturing, Administrative, Agriculture

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt®, Massey Ferguson®, PTx and Valtra®. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.