Senior Insurance Compliance & Investigations Analyst

FSCA South Africa; Pretoria; On-site; ZAR 480,000 - 800,000; Full time

Job summary

FSCA South Africa is seeking a role focused on monitoring compliance with insurance legislation, conducting investigations related to insurance business, and ensuring a sound and efficient insurance industry. The successful candidate will report to the Manager.

Key duties include handling complaints, investigations within set timelines, and participating in inspections to ensure regulatory adherence and fair conduct for policyholders.

Responsibilities

• Liaise with public and stakeholders on complaints/enquiries.
• Investigate complaints and enquiries within required turnaround times.
• Monitor compliance with legislation to protect policyholders.
• Participate in on-site insurer inspections for compliance and market conduct.
• Manage relationships with insurers in the portfolio.
• Perform administrative tasks relating to the regulatory framework.
• Assist the department with current projects.

Job description

FSCA South Africa is seeking a role focused on monitoring compliance with insurance legislation, conducting investigations related to insurance business, and ensuring a sound and efficient insurance industry. The successful candidate will report to the Manager.

Key duties include handling complaints, investigations within set timelines, and participating in inspections to ensure regulatory adherence and fair conduct for policyholders.