Senior Installation & Field Support Technician - Randburg

Placements24; Randburg; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Health and medical benefits

Company vehicle for business use

Opportunities for professional develop

Work with leading commercial equipment

Stable employment with a reputable

Job summary

Placements24 is seeking a Senior Installation & Field Support Technician to operate mainly in Randburg, Gauteng. The role involves hands-on installation, setup, maintenance, and repair of complex equipment at client sites, serving as the on-site technical lead.

A strong mechanical and electrical aptitude, diagnostics capability, and exceptional customer service are essential. The ideal candidate will travel regularly within Randburg and surrounding Gauteng, read technical manuals and schematics,

Qualifications

• Proven experience as an installation technician, field service technician, or similar role.
• Strong mechanical and electrical troubleshooting skills.
• Able to read and interpret manuals, schematics and blueprints.
• Experience with diagnostic tools and testing equipment.
• Excellent problem-solving and attention to detail.
• Strong customer service and communication skills.
• Willingness to travel within Randburg and surrounding Gauteng.
• Technical qualification or trade certification preferred.
• Ability to work independently and manage time effectively.
• Valid driver’s license with clean driving record.

Responsibilities

• Install, configure, and commission specialized equipment at client sites.
• Perform routine maintenance, calibration, and preventative servicing.
• Diagnose and troubleshoot mechanical and electrical issues and repair accordingly.
• Respond to service requests and emergencies to minimize downtime.
• Provide training to client personnel on operation and basic maintenance.
• Maintain service reports, logs, and spare-parts inventory.
• Follow safety standards and site protocols.
• Manage service schedules and travel arrangements.
• Coordinate with central technical support for complex issues.
• Ensure high-quality, professional service delivery to customers.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading manuals & schematics

Diagnostics tools usage

Customer service

Communication skills

Travel willingness

Driver’s license

Education

Technical qualification or trade certification

Tools

Diagnostic tools

Testing equipment

Job description

About the Role

Our client, a provider of specialized commercial equipment, is seeking a Senior Installation & Field Support Technician to operate primarily within the Randburg, Gauteng area. This role requires a skilled professional responsible for the physical installation, setup, maintenance, and repair of complex equipment at client business locations. You will be the primary technical contact on-site, ensuring that installations are completed to the highest standards and that equipment functions optimally. The ideal candidate possesses a strong mechanical and electrical aptitude, excellent diagnostic skills, and a commitment to providing outstanding customer service. This is a field-based position offering the opportunity to work hands-on with advanced technology and build strong client relationships.

Key Responsibilities

• Install, configure, and commission specialized commercial equipment at client sites.


• Perform routine maintenance, calibration, and preventative servicing to ensure peak equipment performance.


• Diagnose and troubleshoot mechanical, electrical, and operational issues, implementing effective repairs.


• Respond promptly to service requests and emergency calls to minimize client downtime.


• Provide technical guidance and training to client personnel on equipment operation and basic maintenance.


• Maintain accurate service reports, logs, and inventory of spare parts.


• Adhere to all company safety standards and site-specific protocols.


• Manage service schedules and travel arrangements efficiently.


• Liaise with the central technical support team for complex problem resolution.


• Ensure customer satisfaction through professional and efficient service delivery.

Requirements

• Proven experience as an installation technician, field service technician, or similar role, with a focus on commercial equipment.


• Strong mechanical and electrical troubleshooting skills.


• Proficiency in reading and interpreting technical manuals, schematics, and blueprints.


• Experience with diagnostic tools and testing equipment.


• Excellent problem-solving abilities and a meticulous attention to detail.


• Strong customer service and communication skills.


• Willingness to travel regularly within the Randburg and surrounding Gauteng regions.


• Relevant technical qualification or trade certification is preferred.


• Ability to work independently and manage time effectively.


• Valid driver's license and a clean driving record.

Benefits

• Competitive salary.


• Health and medical benefits.


• Company vehicle for business use.


• Opportunities for professional development.


• Work with leading commercial equipment.


• Stable employment with a reputable company.