Senior I Intermediate Travel Designer

Craven Cottage CC; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Craven Cottage CC in Cape Town is looking for a Travel Consultant to create personalized travel itineraries for high-end clients. The role involves managing bookings from inquiry to follow-up, negotiating with service providers, and ensuring accuracy in documentation.

Applicants should have a Grade 12 education, a formal travel and tourism qualification, and 3–5 years of experience in the luxury travel industry. Skills in booking systems and strong attention to detail are essential.

Qualifications

• Grade 12 education is mandatory.
• Formal qualification in travel & tourism is required.
• Minimum of 3–5 years experience in inbound travel with a luxury tour operator.

Responsibilities

• Create detailed travel itineraries for high-end clientele.
• Manage booking processes from inquiry to documentation.
• Liaise with lodges and hotels to negotiate rates.

Skills

Exceptional attention to detail

Strong organizational abilities

Proficiency in booking systems

Excellent interpersonal skills

In-depth knowledge of Southern and East Africa

Education

Grade 12

Formal travel & tourism qualification

Tools

Tourplan

Wetu

Job description

Duties

• Create detailed, personalized, and cost-effective travel itineraries for high-end clientele.
• Manage the entire booking process from initial enquiry and quotation to finalizing documentation and post-travel follow‑up.
• Liaise with lodges, hotels, and destination management companies to confirm availability and negotiate rates.
• Drive sales growth, ensuring itineraries maintain required gross profit margins.
• Ensure accuracy in travel documents, including flights, transfers, and accommodation, while handling last‑minute amendments.
• Maintain expert knowledge of specific destinations and product offerings.

Requirements

• Grade 12
• A formal travel & tourism qualification
• At least 3–5 years in inbound travel, ideally with a DMC or luxury tour operator.
• Skills: Exceptional attention to detail, strong organizational abilities, and proficiency in booking systems and itinerary software (Tourplan I Wetu).
• Excellent interpersonal skills to maintain relationships with both agents and direct clients.
• Proactively resolving booking issues and handling logistical challenges.
• Prioritizing tasks to meet tight deadlines under pressure.
• In-depth knowledge of specific regions, such as Southern and East Africa.