Junior Field Technician — Fibre & Wireless Installations

Herotel 5F74Feffb7E1; Potchefstroom; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Dynamic workplace environment

Internal academy

Team-oriented culture

Group benefits

Medical benefits

Wellness programs

Job summary

Herotel in Potchefstroom, North West, is hiring a hands-on Junior Field Technician to perform standard fibre and wireless installations, repairs, and callouts across our networks. You’ll ensure quality, safety, and customer satisfaction on every site.

You will work with the team to prepare for daily jobs, maintain equipment, and troubleshoot both fibre and RF networks, including CPE setup and VoIP configuration. Training and growth opportunities are available in our internal academy.

Qualifications

• Must have Grade 12 qualification.
• At least 1 year fibre optic splicing experience.
• At least 1 year RF/wireless experience.
• Knowledge of network structures and crimping techniques.
• Basic networking knowledge and computer literacy.
• Proficiency with fibre troubleshooting tools such as OTDR is advantageous.
• Valid driver’s license with clean record.
• Strong problem-solving, planning and organisational skills.
• Ability to work safely at heights and in physically demanding environments.
• Customer-focused with good communication.

Responsibilities

• Follow SOPs and safety procedures while maintaining project documentation.
• Coordinate with Team Leader and Scheduler for daily operations.
• Prepare for jobs by checking stock and equipment.
• Install fibre and wireless including CPE setup and cables.
• Troubleshoot fibre and wireless networks, including testing.
• Resolve basic network issues like IP conflicts and routing.
• Set up and configure VoIP systems.
• Complete accurate job cards for invoicing.
• Work overtime, weekends and on-call when required.
• Work safely at heights and in confined spaces.

Skills

Fibre optic splicing

RF/Wireless knowledge

Crimping techniques

Basic networking

Customer service

Tools proficiency

Physical fitness

Driver's license

Education

Grade 12

Tools

OTDR

Fusion splicing equipment

Job description

Herotel in Potchefstroom, North West, is hiring a hands-on Junior Field Technician to perform standard fibre and wireless installations, repairs, and callouts across our networks. You’ll ensure quality, safety, and customer satisfaction on every site.

You will work with the team to prepare for daily jobs, maintain equipment, and troubleshoot both fibre and RF networks, including CPE setup and VoIP configuration. Training and growth opportunities are available in our internal academy.