Junior Field Technician: Fibre & Wireless Installations

Herotel Telecoms (Pty) Ltd

Middelburg

On-site

ZAR 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Exposure to a dynamic workplace

Internal academy

Team-driven environment

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Job summary

Herotel Telecoms (Pty) Ltd in Middelburg is seeking a Junior Field Technician to perform standard fibre and wireless installations, repairs and callouts. You will work across our Wireless and Fibre networks, delivering quality service and ensuring safety standards are met.

The role involves preparing for daily jobs, handling stock and equipment, and providing excellent customer support while adhering to SOPs.

Qualifications

Must have Grade 12 qualification.
Minimum 1 year Fibre Optic splicing experience.
Minimum 1 year RF/Wireless experience.
Knowledge of network structures and crimping techniques.
Basic networking knowledge.
Proficiency in fibre cable termination and fusion splicing techniques.
Valid driver’s licence with clean driving record.
Medically fit and comfortable working at heights.

Responsibilities

Follow all SOPs and Health & Safety procedures while maintaining accurate project and safety documentation.
Work closely with the Team Leader and Scheduler to ensure smooth daily operations.
Prepare for daily jobs by confirming stock availability and ensuring equipment is maintained.
Conduct standard Fibre and Wireless installations including CPE setup and internal/external cable runs.
Perform fibre troubleshooting including splicing, testing and dome management.
Perform wireless troubleshooting including signal testing and bandwidth validation.
Resolve basic network issues such as IP conflicts, firewall and routing problems.
Install and configure VoIP systems.
Receive and action daily job cards, ensuring correct stock and scope alignment.
Communicate with Installation Team Leader to confirm RF signal strength and fibre allocations.
Set up and verify client equipment functionality.
Upgrade firmware, complete clean-up and capture photographic evidence for quality control.
Troubleshoot and resolve on-site callouts efficiently while communicating cost implications where applicable.
Confirm client satisfaction before leaving site.
Perform CPE recoveries for Wireless and Fibre including equipment removal and job card completion.
Complete accurate job cards and ticket updates for invoicing and reporting.
Work overtime, weekends and emergency call-outs when required.
Operate safely at heights and in confined spaces.