Senior Field Service Engineer - Industrial Automation

ABB; Johannesburg; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

ABB is seeking a senior field service engineer to execute complex service work on ABB 800xA safety systems. The role requires coordinating site activities, engaging with customers, and ensuring project delivery on onsite assignments.

You will work under the Project Manager and liaise with PAEN stakeholders. The role emphasizes safety, quality, and timely execution in the Oil & Gas/Power & Water sectors.

Qualifications

• Analytical thinker with problem-solving skills.
• Self-motivated and adaptable in field service roles.
• Experience with safety systems and ABB guidelines is preferred.
• Familiarity with industrial networking protocols is a plus.

Responsibilities

• Performing complex field service tasks and identify technical problems on ABB systems.
• Plan and prepare site work for large projects and coordinate subcontractors.
• Deliver customer service and ensure satisfaction with service work.
• Communicate timelines and expectations to customers to maintain retention.
• Identify new service opportunities and collaborate with ABB teams.
• Coach technicians and engineers during complex site activities.

Skills

Analytical thinking

Self-starter

Adaptable

Industrial networking

Education

Graduate Engineer in instrumentation or Electrical engineering

Tools

Modbus RTU/TCP

OPC

Cyber security for 800xA

Job description

ABB is seeking a senior field service engineer to execute complex service work on ABB 800xA safety systems. The role requires coordinating site activities, engaging with customers, and ensuring project delivery on onsite assignments.

You will work under the Project Manager and liaise with PAEN stakeholders. The role emphasizes safety, quality, and timely execution in the Oil & Gas/Power & Water sectors.