Senior Electronic Security & Support Specialist

iStaff Recruitment; Cape Town; Vor Ort; ZAR 360.000 - 560.000; Vollzeit

Zusammenfassung

iStaff Recruitment seeks a Technical Support and Security Systems Specialist to oversee Western Cape operations. 4+ years in electronic security, with CCTV, access control, MorphoManager and networking expertise, is essential.

You will install, maintain, and troubleshoot systems, provide onsite and remote support, and manage client relationships. Travel across the Western Cape is required, with a valid driver’s license.

Qualifikationen

• 3–5+ years of practical experience in electronic security systems and technical support.
• Strong knowledge of CCTV, access control, electric fencing and IP networking.
• Experience with Hikvision, Avigilon, Impro and MorphoManager is advantageous.
• Ability to install, maintain, troubleshoot and repair electronic security systems.
• Strong fault-finding and problem-solving skills.
• Ability to work independently and manage client issues through to resolution.
• Excellent communication and client relationship skills.
• Experience in field service, onsite and remote support in SLA-driven environments.
• Strong organisational skills including scheduling and documentation.
• Willingness to travel throughout the Western Cape with a valid driver’s licence.

Aufgaben

• Install, maintain, service and troubleshoot electronic security systems (CCTV, access control, MorphoManager).
• Provide onsite and remote technical support to clients across the Western Cape.
• Diagnose faults, implement solutions and ensure timely resolution per SLA.
• Manage client requests, service appointments and daily workloads independently.
• Prioritise urgent issues and maintain accurate system documentation and reports.
• Conduct client training on system operation and best practices.
• Build and maintain strong client relationships to support satisfaction and retention.

Kenntnisse

Electronic security systems

Technical support

CCTV

IP networking

Field service

Tools

Hikvision

Avigilon

Impro

MorphoManager

Jobbeschreibung

iStaff Recruitment seeks a Technical Support and Security Systems Specialist to oversee Western Cape operations. 4+ years in electronic security, with CCTV, access control, MorphoManager and networking expertise, is essential.

You will install, maintain, and troubleshoot systems, provide onsite and remote support, and manage client relationships. Travel across the Western Cape is required, with a valid driver’s license.