Senior E-commerce Performance Analyst - Remote

Placements24; Bloemfontein; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical aid

Retirement savings

Generous leave

Job summary

Placements24 is seeking a Senior E-commerce Performance Analyst to join a fully remote team and optimize online sales channels. You will dive into large datasets to uncover insights, identify trends, and provide actionable recommendations to improve user experience, conversion rates, and revenue.

The role requires strong analytics, experience with web analytics platforms, and advanced data visualization skills. Remote work offers flexibility while contributing to strategic e-commerce growth.

Qualifications

• Master's degree in a quantitative field or equivalent experience.
• Bachelor's degree with substantial relevant experience will be considered.

Responsibilities

• Analyze e-commerce data from multiple sources to identify performance trends.
• Develop dashboards/reports to track KPIs like sales, traffic, CAC, CLTV.
• Conduct A/B and multivariate testing to optimize site and campaigns.
• Provide data-driven insights to marketing, product, and merchandising teams.
• Forecast future sales and performance trends based on history.
• Investigate data anomalies and propose solutions.
• Stay updated on analytics tools and best practices.
• Communicate findings clearly to technical and non-technical stakeholders.

Skills

Analytical thinking

Problem solving

Communication skills

Independent work

Education

Master's degree in Statistics/Economics/Mathematics/Data Science

Bachelor's degree with significant experience

Tools

Google Analytics

Adobe Analytics

SQL

Python

R

Tableau

Power BI

Job description

About the Role

Our client, a leading force in the digital marketplace, is seeking a highly analytical and results-driven Senior E-commerce Performance Analyst to join their fully remote team. This role is critical for optimizing our client's online sales channels and driving strategic decision-making. You will be responsible for diving deep into vast datasets to uncover insights, identify trends, and provide actionable recommendations that enhance user experience, conversion rates, and overall revenue. The ideal candidate possesses exceptional analytical skills, a profound understanding of e-commerce metrics, and a proven ability to translate complex data into clear, compelling narratives. This is a remote-first position, offering the flexibility to work from anywhere while contributing significantly to the company's success. We are looking for a strategic partner who can leverage data to unlock growth opportunities and ensure our client remains at the forefront of the e-commerce industry.

Key Responsibilities

• Analyze e-commerce data from various sources (website analytics, sales data, CRM, marketing platforms) to identify performance trends and opportunities.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to sales, traffic, conversion rates, customer acquisition cost (CAC), and customer lifetime value (CLTV).
• Conduct in-depth A/B testing and multivariate testing to optimize website elements, marketing campaigns, and user journeys.
• Provide data-driven insights and recommendations to the marketing, product, and merchandising teams to improve customer experience and drive revenue growth.
• Forecast future sales and performance trends based on historical data and market analysis.
• Identify and investigate anomalies in data, providing clear explanations and solutions.
• Stay abreast of the latest analytics tools, methodologies, and e-commerce best practices.
• Communicate complex findings to both technical and non-technical stakeholders in a clear and concise manner.

Requirements

• Master's degree in Statistics, Economics, Mathematics, Data Science, or a related quantitative field.
• A Bachelor's degree with significant relevant experience will also be considered.
• Minimum of 6 years of experience in e-commerce analytics, performance analysis, or a similar data-focused role.
• Advanced proficiency in web analytics platforms such as Google Analytics, Adobe Analytics, or similar.
• Strong experience with data analysis and visualization tools (e.g., SQL, R, Python, Tableau, Power BI).
• Proven experience in A/B testing and conversion rate optimization (CRO).
• Deep understanding of e-commerce business models, metrics, and customer behavior.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong presentation and communication skills, with the ability to articulate complex data insights effectively.
• Ability to work independently and manage priorities in a remote work environment.

Benefits

This fully remote position offers a highly competitive salary and a comprehensive benefits package, including medical aid, retirement savings, and generous leave. Enjoy the ultimate flexibility to work from any location in South Africa . Our client is committed to fostering a culture of continuous learning and professional development within their remote workforce. Be part of an innovative and data-centric team that values analytical rigor and strategic insight. This role is ideal for a seasoned analyst who wants to make a significant impact on e-commerce performance in a flexible, remote setting.