Senior Cruise Operations Specialist-International Logistics

PTY; Cape Town; In loco; ZAR 600.000 - 900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discovery Medical Aid (50% company)

Pension Fund (50% company)

International cruise/travel exposure

Opportunity to work in large-scale SA/

Descrizione del lavoro

Unknown Client in Cape Town is seeking an experienced Senior Cruise Operations Consultant to lead on-ground logistics for international cruise ships visiting Southern Africa. The role focuses on coordinating shore excursions, overland programmes, hotel stays, and post-cruise arrangements.

The ideal candidate will manage supplier relations, ensure bookings are ready, and support port operations during vessel calls, with strong English communication and budget experience.

Competenze

• Minimum 5 years' experience within an inbound tour operating or travel operations environment at senior consultant level.
• Strong understanding of travel operations, logistics, and supplier management.
• Excellent knowledge of Southern African travel products and destinations.
• Experience with costing, quoting, and managing operational budgets.
• Advanced Excel skills.
• Strong administration and coordination abilities.
• Excellent verbal and written English communication skills.
• Ability to work independently while contributing within a team.

Mansioni

• Manage the operational delivery of shore excursions, overland programmes, hotel stays, turnaround services, and pre/post cruise arrangements.
• Re-quote services and ensure operational feasibility of all programmes.
• Source, negotiate, and manage supplier rates and relationships.
• Ensure all bookings are confirmed and operationally ready.
• Prepare movement schedules, welcome letters, guide packs, and operational documentation.
• Liaise with cruise agents, onboard teams, guides, port managers, suppliers, and operational partners.
• Coordinate and support port operations during vessel calls.
• Manage waitlists, confirmations, amendments, and service changes.
• Process supplier invoices and assist with final client invoicing.
• Maintain service excellence, accuracy, and strict turnaround times.
• Assist with operational problem-solving and emergency support when required.

Conoscenze

English communication

Time management

Organizational skills

Problem solving

Attention to detail

Multitasking

Strumenti

Excel

Descrizione del lavoro

Unknown Client in Cape Town is seeking an experienced Senior Cruise Operations Consultant to lead on-ground logistics for international cruise ships visiting Southern Africa. The role focuses on coordinating shore excursions, overland programmes, hotel stays, and post-cruise arrangements.

The ideal candidate will manage supplier relations, ensure bookings are ready, and support port operations during vessel calls, with strong English communication and budget experience.