Senior Credit Controller — Cash Flow & Collections

Fidelity Services Group; Gauteng; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Fidelity CashMaster Midrand is seeking a Credit Controller to manage customer accounts, ensure timely collection of outstanding debts, and maintain accurate reconciliations to support healthy cash flow. The role requires proactive engagement with customers and collaboration with internal teams on billing and collections.

Minimum 5 years in credit control with strong Excel/Outlook skills; SAP experience advantageous; Matric certificate with related finance qualification preferred.

Qualifications

• Matric certificate; finance-related qualification advantageous.
• Minimum 5 years in credit control and debt collection.
• Proficient in Excel and Outlook; SAP experience advantageous.

Responsibilities

• Manage and maintain an allocated debtor portfolio.
• Monitor overdue accounts and collect outstanding debt.
• Perform customer account reconciliations and resolve discrepancies.
• Prepare age analyses and collection reports.
• Liaise with internal teams to resolve billing queries.

Skills

Credit control

Debt collection

Account reconciliations

Customer account management

Negotiation

Communication skills

Analytical thinking

Time management

Education

Matric Certificate

Finance/Accounting/Credit Management qualification

Tools

Excel

Outlook

SAP

Job description

Fidelity CashMaster Midrand is seeking a Credit Controller to manage customer accounts, ensure timely collection of outstanding debts, and maintain accurate reconciliations to support healthy cash flow. The role requires proactive engagement with customers and collaboration with internal teams on billing and collections.

Minimum 5 years in credit control with strong Excel/Outlook skills; SAP experience advantageous; Matric certificate with related finance qualification preferred.