Senior Credit Controller – Cash Flow & Collections

Fidelity Services Group; Midrand; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Fidelity CashMaster Midrand is seeking a proactive Credit Controller to manage customer accounts and drive timely collections. The role requires strong reconciliation skills, reliable communication with customers, and collaboration with internal teams to ensure accurate billing and cash flow.

The ideal candidate has at least 5 years of experience in credit control, debt collection, and account management, with proficiency in Excel and Outlook; SAP experience is a plus.

Qualifications

• Matric certificate and finance-related qualification preferred.
• Minimum 5 years' experience in credit control, debt collection, reconciliations and customer account management.
• Proficient in Excel/Outlook; SAP experience advantageous.
• Clear credit and criminal record; pre-employment screening.
• Must be fluent in English.

Responsibilities

• Manage allocated debtor portfolio and monitor overdue accounts to ensure timely collection.
• Perform detailed customer account reconciliations and resolve discrepancies.
• Handle customer queries regarding invoices, statements and payments; liaise with operations to resolve disputes.
• Prepare age analysis and collection reports; provide weekly updates on overdue accounts.
• Ensure compliance with company credit policies and internal controls; maintain accurate records.

Skills

Negotiation

Cash collection

Communication

Attention to detail

Analytical skills

Problem solving

Independence

Time management

Work under pressure

Organizational skills

Education

Matric Certificate

Finance/Accounting/Credit Management qualification

Tools

Excel

Outlook

SAP

Job description

Fidelity CashMaster Midrand is seeking a proactive Credit Controller to manage customer accounts and drive timely collections. The role requires strong reconciliation skills, reliable communication with customers, and collaboration with internal teams to ensure accurate billing and cash flow.

The ideal candidate has at least 5 years of experience in credit control, debt collection, and account management, with proficiency in Excel and Outlook; SAP experience is a plus.