Credit Controller - County Fair

Trending Talent Solutions; Wes-Kaap; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A finance and administration firm in South Africa is looking for a Credit Controller to manage customer accounts and ensure payments are collected according to terms. The ideal candidate must have at least 5 years of experience in credit control within the FMCG sector, possess a Certificate in Credit Control, and demonstrate strong communication and administration skills. Proficiency in Microsoft Office and ERP systems is essential, while advanced Excel skills are advantageous. This is a full-time role based in Cape Town.

Qualifications

• Grade 12 completion is essential.
• Candidates must hold a certificate in Credit Control or Management.
• A minimum of 5 years of credit control experience is required, particularly in FMCG.

Responsibilities

• Manage customer accounts per company policies.
• Print age analysis to monitor credit limits.
• Collect payments according to due dates.

Skills

Excellent communication and interpersonal skills

Excellent administration and problem-solving skills

Ability to effectively reconcile debtors accounts

Able to work under pressure

Understanding of continuous workplace improvement

Education

Completed Grade 12

Certificate in Credit Control / Management

Credit control experience in FMCG industry

Tools

Microsoft Office Suite

ERP system experience

Job description

Join to apply for the Credit Controller - County Fair role at Trending Talent Solutions

County Fair, a Division of Astral Operations Limited has this vacancy based in the Finance and Administration department based in Epping, Cape Town.

The overall purpose of this role is to manage Customer accounts according to company policies and procedures.

THE IDEAL CANDIDATE WILL BE RESPONSIBLE FOR:

• Printing of Age Analysis – Daily, ensuring customer does not exceed the credit limit
• Requesting remittances and reconciliation of accounts
• Collection of payments on the due date as per trading terms
• Requesting claims from customers
• Investigation of claims deducted off customers payment
• Preparation of credit and debit notes with the relevant back up documentation
• Follow up on correspondence with relevant customers with regards to overdue and unpaid invoices and rejected claims
• Contacting customers for payment when credit limit is reached
• Releasing blocked orders as per credit policy
• Collection of payment for all payment terms as per the credit policy
• Printing and forwarding of customer statements
• Opening of new accounts with all the requirements as per credit policy
• Annual customer account review
• Filling
• Back up for other credit controllers in the department
• Weekly cash flow projection
• Relieving at switchboard when required

Daily tasks

• Analyzing the bank statements daily and assigning the payments received to the customer’s account
• Cash before order customer’s allocation to be done daily
• Print age analysis daily to review if a customer is within the credit limit
• Emailing invoices to customers as requested
• Investigation of queries on the customer’s account, obtaining all the necessary documentation for debit/credit notes
• Preparing the credit/debit, scanning and giving the claim to the admin clerk to capture on the LN System
• Emailing rejected claims to customer so that payment can be arranged for a pay back
• Rejected and unresolved queries to be followed up telephonically with customer
• Contacting the customer to make payment if credit limit if reached and there is orders in the system
• Filling to be done on a daily basis
• Follow up with credit/debit note approvals

Weekly tasks

• Cash Flow projection for the week’s payments to be sent to the senior credit controller every Monday morning before 10h00.
• Emailing statements for 7-day customers
• Recon and allocation of payments for weekly customers (same day or next day latest for allocation of payments)
• Recon and invoices to be forwarded to customers as per customers’ requirements
• Confirm mid-month payments
• Age Analysis meeting with senior credit controller with feedback on all over due amounts on age analysis
• Check and sign invoices for manual deliveries (farm and rendering customers)

2nd week tasks

• Confirm that 14 days customers payments have been received
• Follow up on payments not received
• Recon and allocate mid-month payments by the 18th of every month
• Attend to new queries for mid-month customers
• Confirm month end payments
• Forward mid-month customer statements as per customers’ requirements

Monthly tasks

• Updating the cash flow for month end payments as remittances are received
• Prepare, validate and submit rebate claims timeously for month end customers
• Recon and allocate month end payments by the 2nd of the month
• Overdue report for 100K and payments not received for month end to be submitted to Senior Credit Controller by 09h00 on the 2nd of every month
• Printing and forwarding of customer statements as per customers’ requirements
• Forwarding of POD’S not paid (due to cut off or GIT’S) to ensure full payment is received
• Reasons to be recorded on age analysis for overdue amounts in 30 days and older on age analysis with an action plan for outstanding queries on accounts

QUALIFICATION AND EXPERIENCE

• Completed Grade 12
• A certificate in Credit Control / Management
• At least 5 years credit control experience within the FMCG industry,
• including dealing with group accounts (Shoprite / Checkers, Pick 'n Pay, Spar and Massmart).
• A basic understanding of the National Credit Act regulations.

COMPUTER LITERACY USING THE FOLLOWING PACKAGES:

• Microsoft Office Suite (MS Word, MS Excel, MS Outlook, MS PowerPoint) - MS Excel at an advanced level to include V-lookup and Pivots
• Experience using an ERP system, LN System experience is a great advantage

SKILLS REQUIRED:

• Excellent communication and interpersonal skills;
• Excellent administration and problem-solving skills;
• The ability to effectively reconcile debtors accounts is a key requirement;
• Able to work under pressure and the efficient resolution of customer queries;
• Basic understanding of the 20 Keys continuous workplace improvement programme;
• Must be able to work independently as well as in a team
• The incumbent must be deadline driven with a high work ethic and attention to detail with the required accuracy.

Cape Town

Published Date: 31 December 2025

Closing Date: 14 January 2026

Seniority level

Not Applicable

Employment type

Full-time

Job function

Accounting/Auditing, Finance, and Customer Service

Industries

Farming, Wholesale Raw Farm Products, and Farming, Ranching, Forestry