Senior Control Room Operator

SA Metal Group (Pty) Ltd; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Provident Fund

Life cover at 4 X annual salary

Funeral cover

15 X paid leave days per annum

Long service leave after five years

Job summary

SA Metal Group (Pty) Ltd is seeking a Senior Control Room Operator to monitor CCTV across production areas and ensure safety and process compliance. You will produce daily reports and alert senior management to any irregular activities.

The role emphasizes accurate surveillance, documentation, and maintaining evidential integrity of video footage for reports.

Qualifications

• Grade 12 certificate or equivalent.
• 2-5 years practical experience in a control room or surveillance environment.
• Computer literate (Word, Excel, Outlook, CCTV).
• Expert use of Video Management Systems and camera networks.
• Ability to spot suspicious behavior and operate PTZ cameras with precision.

Responsibilities

• Monitor and track all production processes.
• Monitor CCTV cameras for all production areas.
• Ensure staff comply with company policies and procedures.
• Monitor commodities and report occurrences to senior management.
• Report irregular activities and issues to relevant departments.

Skills

CCTV operation

Video management systems

Camera networks

Attention to detail

Communication skills

Observation skills

Problem-solving

Proactive

Ability to work under pressure

Teamwork

Education

Grade 12 certificate

Tools

Microsoft Word

Excel

Outlook

CCTV systems

Job description

JOB DESCRIPTION

The Control Room Operator's primary purpose is to provide support to the Production department. To ensure the compliance of production processes and staff safety by monitoring CCTV cameras. The following tasks will include, but are not limited to:

RESPONSIBILITIES (Not limited to the below):

• Monitoring/tracking of all production processes
• Monitor of all CCTV cameras for all production areas
• Monitor if all staff are adhering to company policies and procedures
• Monitor of commodities.
• Daily report of all occurrences to senior management
• Reporting of irregular activities.
• Reporting of issues to the relevant department.

QUALIFYING CRITERIA

• Grade 12 Certificate or equivalent.
• 2-5 years of practical experience in a control room or surveillance environment.
• Computer literate (Microsoft Word, Excel, Outlook, CCTV).
• Expert use of Video Management Systems and camera networks.
• Ability to spot suspicious behavior and operate PTZ cameras with precision.
• Understanding of production process is beneficial.
• Proven track record in reviewing, auditing and extracting video footage for reports while maintaining evidential integrity.

QUALIFYING ATTRIBUTES

• Problem-solving skills.
• Multi-tasking skills.
• Expert use of Video Management Systems and camera networks.
• Ability to spot suspicious behavior and operate PTZ cameras with precision.
• Self-motivated.
• Inherent willingness to adhere to company policies and procedures.
• Trustworthiness and honesty.
• Being able to work under pressure.
• Enthusiastic.
• Good communication skills.
• Good observation skills.
• Proactive.
• Critical thinker.
• Not easily influenced negatively.
• Not easily intimidated.
• Ability to motivate people.

OTHER INFORMATION

Job Title : Senior Control Room Operator
Reporting to Divisional Director
Job Type : Permanent Position
Benefits include

• Provident Fund
• Life cover at 4 X annual salary
• Funeral cover
• 15 X paid leave days per annum
• Long service leave after five years of employment
  Standard hours
• Monday- Thursday: 07h30am-17h00pm
• Friday:07h30am-16h00pm
• Will be required to work overtime as per operational requirements

Please note applications for this position closes on Thursday, 17 September 2026. We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful. Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.