SENIOR CONSULTANT (CAPE TOWN)

Wellness; Cape Town; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A financial services group is seeking an experienced Employee Benefits Consultant to analyze and improve client benefits. The ideal candidate will have a relevant degree, 3-5 years of experience, and exceptional communication skills. This role requires proactive relationship-building with clients and service providers and the ability to manage a team effectively. Valid driver's license and own vehicle are required for this position based in Cape Town.

Qualifications

• 3-5 years’ experience in Employee Benefits Consulting.
• Must have own vehicle and valid driver’s licence.

Responsibilities

• Conduct thorough analysis of clients’ overall benefits.
• Propose strategies to mitigate risks and improve efficiencies.
• Manage a team of Member Consultants effectively.

Skills

Exceptional written & verbal communication skills

Customer-focused mindset

Complex Problem Solving

Attention to detail

Deadline-driven

Education

BCom, BSc or relevant qualification

FAIS Fit & Proper compliance (NQF Level 5)

Registration in Employee Benefits Consulting

Job description

Overview

Are you ready to make a real impact? Join the ASI group in Financial Services and be the vital link between us and our valued clients! What you’ll do: Provide expert advice and query resolution; deliver top-notch administrative services; facilitate communication, training and education; build relationships with key stakeholders. To apply, send your latest CV and a motivational letter on why you would be a good fit to [e-mail].

Key Responsibilities

• Conduct thorough analysis of clients’ overall benefits (e.g. medical scheme, retirement fund, group risk, wellness programmes etc.).
• Conduct annual reviews (benefit and cost comparison) of all benefits.
• Propose strategies geared towards mitigating the risks identified, improving efficiencies, and leveraging business opportunities within each client.
• Facilitate and manage meetings (internal and external) with an outcome in mind. Ensure adherence to time allocated, promote interaction and control focus to discussion points.
• Ensure execution of strategies and services planned for each year within the time allocated.
• Develop and maintain a good relationship with the HR/Payroll Team, HR Management and the Executive Team.
• Take ownership of and resolve elevated service delivery complaints promptly and effectively, ensuring root causes are identified and addressed to prevent recurrence.
• Ensure compliance to Service Level Agreements and Turn Around Times.
• Proactively build and maintain strong relationships with key service providers (e.g., Discovery Health, Sanlam, Momentum).
• Manage a team of Member Consultants by communicating their roles and responsibilities and assisting them with their workflow.
• Identify cross-selling opportunities within your portfolio of clients and create a platform/opportunity for the relevant sales team to close the deal.

Requirements, Qualifications and Competencies

• Requirements & Qualifications:
• BCom, BSc or relevant qualification. The Senior Consultant would be required to be compliant with the legislative requirements of the industry.
• FAIS Fit & Proper compliance (NQF Level 5, Regulatory Exams) Class of Business and CMS
• Registration; 3-5 years’ experience in Employee Benefits Consulting
• Must have own vehicle and valid driver’s licence

• Competencies:
• Exceptional written & verbal communication skills (English); Customer-focused mindset
• Complex Problem Solving; Attention to detail; Deadline-driven
• Keen to work in a growing group and make a difference