Senior Client Relations Manager – Executive Talent (Hybrid)

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Performance-based incentives

Hybrid work model

Career development opportunities

Dynamic team in Sandton

Training and development

Job summary

Placements24, a leading recruitment consultancy, seeks a Senior Client Relationship Manager to join its executive recruitment team in Sandton, Gauteng. The role focuses on nurturing and expanding relationships with key corporate clients, coordinating with internal search teams to deliver talent solutions.

The ideal candidate has 5+ years in client relationship/account management within recruitment, with strong executive search knowledge and exceptional communication skills.

Qualifications

• Minimum of 5 years in client relationship management, account management, or business development within recruitment or professional services.
• Proven track record of managing and growing key client accounts.
• Strong understanding of executive search processes and the professional services market.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to build rapport and credibility with senior executives and hiring managers.
• Experience working in a hybrid model balancing office and remote work in Sandton, Gauteng.
• Strategic thinking and problem-solving capabilities.
• Excellent organizational and project management skills.
• Professional, proactive and client-focused approach.
• Bachelor's degree in Business, Marketing, or related field is preferred.

Responsibilities

• Managing and deepening relationships with a portfolio of high-profile executive search clients.
• Acting as the main point of contact, understanding client needs, and ensuring service excellence.
• Coordinating with search consultants to ensure successful and timely delivery of executive talent.
• Proactively identifying opportunities to expand services and deliver added value to existing clients.
• Gathering client feedback and translating it into actionable insights for service improvement.
• Developing strategic account plans to drive client retention and growth.
• Representing the consultancy at client meetings and industry events in Sandton and beyond.
• Resolving client issues promptly and effectively, ensuring high levels of satisfaction.
• Staying informed about market trends and talent intelligence relevant to client industries.
• Collaborating with internal teams to ensure seamless client experience and successful outcomes.

Skills

Client relationship management

Account management

Executive search

Stakeholder management

Strategic thinking

Communication skills

Presentation skills

Hybrid work adaptability

Education

Bachelor's degree in Business/Marketing or related field

Job description

Placements24, a leading recruitment consultancy, seeks a Senior Client Relationship Manager to join its executive recruitment team in Sandton, Gauteng. The role focuses on nurturing and expanding relationships with key corporate clients, coordinating with internal search teams to deliver talent solutions.

The ideal candidate has 5+ years in client relationship/account management within recruitment, with strong executive search knowledge and exceptional communication skills.