Senior Client Delivery Manager

Boardroom Appointments; Cape Town; On-site; ZAR 950,000 - 1,600,000; Full time

Job summary

Boardroom Appointments in Cape Town is seeking a Senior Client Delivery Manager to oversee complex projects and client relationships. You will lead multi-disciplinary teams, define scopes and deliverables, manage budgets and timelines, and report on progress to stakeholders.

This role requires 8+ years of project management experience, strong leadership, and excellent communication skills in a client-facing environment.

Qualifications

• Bachelor's degree in business, engineering, or related field; MBA is advantageous.
• 8+ years of experience in project management, preferably client-facing.
• Experience managing complex projects with multiple stakeholders and cross-functional teams.
• Strong leadership and interpersonal skills with clients and stakeholders.

Responsibilities

• Manage the delivery of complex projects on time, within budget, and to client satisfaction.
• Build and maintain strong client relationships with key stakeholders.
• Define project scopes, goals, and deliverables with stakeholders.
• Create and maintain project plans, timelines, and budgets.
• Provide leadership to project teams to achieve goals and high-quality results.
• Identify and manage project risks and issues; escalate when needed.
• Ensure effective communication between teams, clients, and stakeholders.
• Manage project budgets and resources; ensure proper allocation.
• Ensure project documentation is accurate and up-to-date.
• Provide regular status reports to clients and stakeholders.

Skills

Leadership

Communication

Stakeholder management

Problem solving

Team management

Budget management

Risk management

Education

Bachelor's degree in business, engineering, or related field

MBA or equivalent (advantageous)

Tools

Project management tools

Job description

About the job Senior Client Delivery Manager

Key purpose:

We are seeking a highly skilled Senior Client Delivery Manager to oversee the delivery of complex projects and manage relationships with key clients. The successful candidate will have a track record of successfully managing large-scale projects and teams, and the ability to communicate effectively with clients, stakeholders, and cross-functional teams.

Duties and responsibilities:

• Manage the delivery of complex projects, ensuring they are delivered on time, within budget, and to the client's satisfaction
• Build and maintain strong relationships with key clients and stakeholders
• Define project scopes, goals, and deliverables in collaboration with key stakeholders
• Create and maintain project plans, timelines, and budgets, ensuring they are accurate and up-to-date
• Provide leadership to project teams, ensuring they are focused on achieving project goals and delivering high-quality results
• Identify and manage project risks and issues, ensuring they are escalated and resolved in a timely manner
• Ensure effective communication and collaboration between project teams, clients, and stakeholders
• Manage project budgets and resources, ensuring they are allocated and managed effectively
• Ensure project documentation is accurate, complete, and up-to-date
• Provide regular project status reports to clients and stakeholders

Qualifications and experience:

• Bachelor's degree in business, engineering, or related field ( MBA or equivalent is advantageous)
• 8+ years of experience in project management, preferably in a client-facing role
• Experience managing complex projects with multiple stakeholders and cross-functional teams
• Strong leadership and team management skills
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
• Strong problem-solving and analytical skills, with the ability to identify and mitigate project risks and issues
• Experience managing budgets and resources
• Proficient in project management tools and software