Senior Claims Assessor - Liability and Specialized Risks

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Life insurance

Hybrid work arrangement

Career development

Generous leave

Job summary

Placements24 in Sandton, Gauteng, is seeking a Senior Claims Assessor to manage complex liability and specialized risk claims, including public liability, PI, and D&O. The role is hybrid, based in Sandton, offering strategic influence and mentoring to junior handlers.

You will collaborate with legal counsel, loss adjusters, and external experts to achieve fair settlements. The successful candidate will apply deep insurance law knowledge, robust analytics, and strong negotiation skills in a

Qualifications

• Minimum 6 years in insurance claims handling with liability focus.
• In-depth knowledge of public liability, PI and D&O.
• Strong understanding of insurance law and regulatory frameworks.
• Analytical, investigative and problem-solving skills.
• Excellent negotiation and interpersonal abilities.
• Hybrid work capability and strong ethical conduct.

Responsibilities

• Investigate, evaluate and manage complex liability and specialized claims.
• Interpret policy wordings and regulatory obligations to determine coverage.
• Gather evidence, interview witnesses, review expert reports.
• Assess damages and negotiate settlements with claimants.
• Liaise with legal counsel, loss adjusters and external experts.
• Identify subrogation or recovery opportunities.
• Prepare detailed reports and recommendations for senior management.
• Mentor junior claims handlers.
• Stay updated on legal developments and industry best practices.
• Ensure compliance with regulatory requirements and company policies.

Skills

Analytical thinking

Negotiation

Investigations

Policy interpretation

Communication skills

Mentoring

Education

Law degree

Insurance Diploma

Tools

Claims management software

Microsoft Office

Job description

About the Role

Our client, a reputable insurer, is seeking a highly experienced Senior Claims Assessor to manage complex liability and specialized risk claims. This hybrid role, based in our Sandton, Gauteng office, requires an individual with exceptional analytical skills and a deep understanding of insurance law and policy interpretation. You will be responsible for the end-to-end management of challenging claims, from investigation and assessment to negotiation and settlement, ensuring fair outcomes while mitigating potential financial exposure for the company. The ideal candidate will possess a strong track record in handling liability claims, including public liability, professional indemnity, and directors and officers (D&O) insurance. You will act as a subject matter expert, providing guidance to junior team members and collaborating with legal counsel and external experts when necessary. This is a critical role demanding meticulous attention to detail, robust negotiation abilities, and a commitment to upholding the highest professional standards in a sophisticated business environment.

Key Responsibilities

• Investigate, evaluate, and manage complex liability and specialized insurance claims from initiation to closure.
• Interpret policy wordings, legal statutes, and contractual obligations to determine coverage and liability.
• Conduct thorough claim investigations, including gathering evidence, interviewing witnesses, and reviewing expert reports.
• Assess damages and determine appropriate settlement amounts, negotiating effectively with claimants and their representatives.
• Liaise with legal counsel, loss adjusters, and other external service providers to manage claims efficiently.
• Identify potential subrogation or recovery opportunities.
• Prepare detailed claims reports and recommendations for senior management and reinsurance purposes.
• Mentor and guide junior claims handlers, sharing expertise on liability and specialized claims.
• Stay abreast of legal developments, industry best practices, and emerging risks within liability insurance.
• Ensure claims handling is conducted in compliance with regulatory requirements and company policies.

Requirements

• Minimum of 6 years of experience in insurance claims handling, with a significant focus on liability and specialized risks.
• In-depth knowledge of various liability insurance products (e.g., Public Liability, Professional Indemnity, D&O).
• Strong understanding of insurance law, claims procedures, and regulatory frameworks.
• Exceptional analytical, investigative, and problem-solving skills.
• Excellent negotiation, communication, and interpersonal abilities.
• Proven ability to manage complex caseloads and make sound judgments.
• Proficiency in claims management software and Microsoft Office Suite.
• A relevant tertiary qualification (e.g., Law degree, Insurance Diploma) is highly advantageous.
• Ability to work effectively in a hybrid environment, balancing office and remote duties.
• Professional demeanor and strong ethical conduct.

Benefits

• Competitive salary and attractive bonus structure based on performance.
• Comprehensive medical aid, retirement fund, and life insurance benefits.
• Significant opportunities for professional growth and development.
• Hybrid work arrangement for flexibility.
• Exposure to high-value and complex claims in a leading financial hub.
• Supportive and experienced team environment.
• Generous annual leave entitlement.
• Access to cutting-edge claims management technology.
• Career progression within a well-established insurance organization.
• Be based in the prestigious business district of Sandton, Gauteng .