Senior Cashier — Expert POS & Customer Experience

Dis-Chem Pharmacies; Wes-Kaap; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies in Somerset Mall is seeking an experienced Senior Cashier to support customer service at the point of sale and ensure a world-class shopping experience.

You will record customer transactions on the Dis-Chem operating system, follow policies and SOPs, manage cash securely, process loyalty cards, and uphold all security and accuracy standards.

This role requires Grade 12, at least 3 years of till experience, and the ability to work retail hours in a fast-paced environment.

Qualifications

• Grade 12 / Matric is required.
• Minimum 3 years’ cashier/till operations experience.
• Computer literate – MS Office.
• Sound numerical skills.
• Strong command of the English language.
• Willing and able to work retail hours.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Skills

Cashier operations

MS Office proficiency

Numerical skills

English communication

Customer service basics

Retail hours willingness

Cash handling accuracy

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies in Somerset Mall is seeking an experienced Senior Cashier to support customer service at the point of sale and ensure a world-class shopping experience.

You will record customer transactions on the Dis-Chem operating system, follow policies and SOPs, manage cash securely, process loyalty cards, and uphold all security and accuracy standards.

This role requires Grade 12, at least 3 years of till experience, and the ability to work retail hours in a fast-paced environment.