Cashier - Blue Route Mall

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies requires an experienced Cashier for the Blue Route Mall store in Cape Town. Support customer service at the point of sale while ensuring a world-class shopping experience.

Record customer transactions on the Dis-Chem system according to company policies, maintain till accuracy, and handle all payments (cash, bank cards, vouchers, loyalty). The role demands Grade 12/Matric and at least 6 months cashier experience, with strong English and basic customer service skills.

Qualifications

• Grade 12/Matric with at least 6 months cashier experience.
• Computer literate with MS Office and strong numerical ability.
• Excellent English communication and basic customer service skills.
• Willing to work retail hours.

Responsibilities

• Adhere to Dis-Chem customer service policies and procedures.
• Establish a professional relationship with customers.
• Process all transactions (cash, card, vouchers, loyalty) as per SOP.
• Maintain till accuracy and report discrepancies to management.
• Be aware of current sales and promotions and assist customers accordingly.
• Ensure cash is securely handled and dropped as per SOPs.
• Exchange merchandise when authorised and process returns.
• Handle daily takings confidentially and report to management.

Skills

Cashier/till operations

Numerical skills

English language

Customer service

Retail hours availability

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies requires experienced Cashier for their store in Blue Route Mall store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential

• Grade 12 / Matric
• A minimum of 6 months' experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description

• Adhere to Dis-Chem's customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases - receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem's SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem's security policies and procedures

Competencies

Essential

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous

• Third additional language

Special conditions of employment

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.