Senior Business Analyst

Clicks Group Limited; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Clicks Group Limited in Cape Town seeks a Senior Business Analyst for the LEAP team, based at the 180 Degrees Office. The role focuses on obtaining, analysing, specifying and validating business needs across projects.

Key duties include designing solutions, defining success criteria for testing, analysing processes and large datasets, and delivering data-driven insights to improve operational performance. Strong communication and stakeholder engagement are essential.

Qualifications

• Essential: relevant tertiary Healthcare, IT or related qualification.
• Desirable: certificate or diploma in business process modelling.

Responsibilities

• Obtain, analyse, specify and validate business needs.
• Work on medium/high impact solutions spanning areas.
• Participate in solution design process.
• Prepare requirements specifications.
• Define success criteria for testing.
• Analyse and decompose business processes.
• Analyse large datasets to identify trends and patterns.
• Create reports and visualizations for stakeholders.
• Provide data-driven insights to improve operations.
• Contribute to data quality and knowledge sharing.

Skills

Communication skills

Analytical thinking

Technical writing

Project management

Business understanding

Interpersonal skills

Team management

Analysing

Learning & researching

Creating & innovating

Persuading & influencing

Delivering results

Education

Tertiary qualification

Business Process Modelling

Job description

We are looking to recruit a Senior Business Analyst to work within LEAP Team. The role will be based at our 180 Degrees Office in Cape Town.

Job Purpose

The Business Analysts' role is to obtain, analyse, specify and validate the business needs of various projects within the business.

Job Objectives

• Required to work on medium/ high impact solutions that may or may not span multiple business areas.
• Required to work under general direction within a clearly defined accountability framework.
• Participate in the solution design process.
• Prepare the requirements specifications.
• Define the success criteria for solution testing.
• Analyse and decompose relevant business processes.
• Analyse large datasets to identify trends, patterns, and anomalies.
• Develop and implement data mining techniques and algorithms.
• Create reports and visualizations to present findings to stakeholders.
• Provide data-driven insights to inform strategic business decisions and improve operational performance.
• Contribute to improving data quality and knowledge sharing

Qualifications

• Essential: Relevant tertiary Healthcare, IT or related qualification
• Desirable: Certificate or Diploma in Business Process modelling from an industry-recognised institution

Job-related work experience

• 5 years’ experience as a Business Analyst
• Desirable: 3-5 years’ working in a project management environment
• 3 - 5 years’ systems analyst experience or substantial business experience

Job-related knowledge

5 years’ experience in the following:

• Business process modelling/ engineering
• Project life cycles
• Understanding of Information technology
• Quality management

Job-related skills

• Verbal and written communication skills
• Analytical thinking and problem solving
• Technical writing
• Project management
• Interest and understanding of business
• Interpersonal skills
• Team management
• Analysing
• Learning and researching
• Creating and innovating
• Persuading and influencing
• Delivering results and meeting customer expectations