Senior Business Analyst - Remote, Client Solutions

Hire Resolve; South Africa; Remote; ZAR 600,000 - 900,000; Full time

Job summary

A leading recruitment agency's client in South Africa is seeking a Business Analyst to join their team remotely. This role involves research, requirements gathering, and ensuring customer satisfaction. The ideal candidate has 5+ years in performance improvement environments and 2+ years as a Senior/Lead Business Analyst. Responsibilities include participating in project walkthroughs and maintaining client relationships.

Qualifications

• 5+ years in performance improvement environments.
• 2+ years as a Senior/Lead Business Analyst.
• Experience with external clients/customers.

Responsibilities

• Perform research and requirements gathering under supervision.
• Participate in project walkthroughs and prepare use case descriptions.
• Ensure timely delivery of solutions according to customer needs.

Skills

Performance improvement

Client relationship management

Technical documentation

Process improvement design

Problem-solving

Job description

A leading recruitment agency's client in South Africa is seeking a Business Analyst to join their team remotely. This role involves research, requirements gathering, and ensuring customer satisfaction. The ideal candidate has 5+ years in performance improvement environments and 2+ years as a Senior/Lead Business Analyst. Responsibilities include participating in project walkthroughs and maintaining client relationships.