Senior Business Analyst - Process Optimization

Placements24; George; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid and retirement fund

Professional development opportunities

Supportive collaborative environment

Job summary

Placements24 in George, Western Cape, is seeking a Senior Business Analyst to drive improvements in operational efficiency for a diverse client base. You will analyze complex processes, identify bottlenecks, and propose data-driven solutions with impact across multiple functions.

You will document requirements using BPMN, work with stakeholders at all levels, mentor junior analysts, and help implement new processes.

Qualifications

• Minimum 5 years of experience as a Business Analyst, preferably in a consulting environment.
• Strong ability to analyze complex problems and develop effective solutions.
• Proficiency in BPMN and business process re-engineering principles.
• Excellent analytical, quantitative, and problem-solving skills.
• Proficiency with data analysis tools (Excel, SQL, Tableau).
• Excellent written and verbal communication skills; able to present complex information clearly.
• Bachelor’s degree in Business Administration, Information Systems, or a related field.

Responsibilities

• Analyze current business processes across functions and industries.
• Document requirements, workflows, and system specifications using standard modeling techniques.
• Identify opportunities for process improvement, cost reduction, and efficiency gains.
• Develop actionable recommendations supported by data analysis and business cases.
• Collaborate with stakeholders at all levels to gather feedback and align on solutions.
• Assist in the implementation and rollout of new processes and system enhancements.
• Perform root cause analysis for operational issues and create corrective action plans.
• Prepare reports, presentations, and dashboards to communicate findings and recommendations.
• Mentor junior analysts and contribute to the knowledge base of the practice.

Skills

Business analysis

BPMN modeling

SQL

Excel

Tableau

Communication

Problem solving

Project management

Education

Bachelor's degree in Business Administration, Information Systems, or related field

Tools

SQL

Excel

Tableau

Job description

About the Role

Our client, a prestigious management consultancy firm, is seeking a detail-oriented and results-driven Senior Business Analyst to join their expanding practice in George, Western Cape. This role focuses on driving significant improvements in operational efficiency and effectiveness for a diverse client base. You will be responsible for analyzing complex business processes, identifying bottlenecks, and recommending data-driven solutions to enhance performance. This position requires a proactive individual with strong analytical acumen and excellent communication skills to collaborate with clients and internal teams. The opportunity to work on impactful projects within the beautiful Western Cape region makes this a highly sought-after role.

Key Responsibilities

• Conduct in-depth analysis of current business processes across various functions and industries.
• Document business requirements, workflows, and system specifications using standard modeling techniques.
• Identify opportunities for process improvement, cost reduction, and efficiency gains.
• Develop and propose actionable recommendations supported by robust data analysis and business cases.
• Collaborate with stakeholders at all levels to gather feedback and ensure alignment on proposed solutions.
• Assist in the implementation and rollout of new processes and system enhancements.
• Perform root cause analysis for operational issues and develop corrective action plans.
• Prepare comprehensive reports, presentations, and dashboards to communicate findings and recommendations.
• Mentor junior analysts and contribute to the knowledge base of the consulting practice.

Requirements

• A minimum of 5 years of experience as a Business Analyst, preferably within a consulting environment.
• Proven ability to analyze complex business problems and develop effective solutions.
• Strong understanding of business process modeling (BPMN) and re-engineering principles.
• Excellent analytical, quantitative, and problem-solving skills.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) is required.
• Exceptional written and verbal communication skills, with the ability to present complex information clearly.
• A bachelor's degree in Business Administration, Information Systems, or a related field.
• Experience with project management methodologies is a plus.
• Ability to work effectively both independently and as part of a team in George, Western Cape.

Benefits

• Our client offers a competitive salary package, including performance-based bonuses and potential for profit sharing.
• Employees receive comprehensive medical aid and retirement fund benefits.
• Opportunities for professional development, certifications, and continuous learning are strongly encouraged.
• The firm provides a supportive and collaborative work environment with a focus on professional growth.