Senior Business Analyst - Financial Services Transformation

iOCO Limited; Cape Town; Hybrid; ZAR 900,000 - 1,300,000; Full time

Job summary

iOCO announces four Senior Business Analysts to drive strategic technology and business transformation initiatives from concept through implementation. You will own workstreams, engage with senior stakeholders, and steer delivery in a hybrid Cape Town setting.

The ideal candidate has 7+ years in business analysis, strong requirements gathering, process analysis, documentation, and stakeholder management, with familiarity in financial services and tools like Power BI, Excel, and SQL.

Qualifications

• 7+ years' experience as a Business Analyst across the full project lifecycle.
• Experience in complex, multi-stakeholder environments.
• Ability to independently manage workstreams and deliver outcomes.
• Strong requirements gathering, process analysis, and documentation skills.
• Experience engaging directly with senior business stakeholders.
• Excellent communication and stakeholder management skills.
• Proven experience in at least one of: Liquid Credit, Business Operations, Private Credit, Insurance.
• Experience in Financial Services, Asset Management, Investments, Banking, or Insurance.
• Proficient in SQL, Power BI, and Excel.
• Familiar with APIs, ETL processes, and data integration initiatives.
• Experience with Jira, ServiceNow, DealCloud, or similar platforms.
• Knowledge of Agile and Scrum delivery methodologies.
• Mentoring or supporting junior team members.

Responsibilities

• Analyse business problems and define measurable outcomes.
• Gather, document, and validate business requirements.
• Produce BRDs, user stories, and test documentation.
• Facilitate workshops with senior stakeholders.
• Evaluate options, risks, and dependencies.
• Support data mapping, integration, and validation.
• Lead UAT planning and defect management.
• Build and maintain reports and dashboards in Power BI and Excel.
• Manage delivery milestones and remove blockers.
• Contribute to Agile ceremonies and Jira artefacts.

Skills

Requirements gathering

Process analysis

Documentation

Stakeholder management

Communication

Analytical thinking

Mentoring

Education

Relevant Degree/ Diploma

BA Certificate or Diploma

Relevant Financial Services Qualification

Tools

Power BI

Excel

SQL

APIs

ETL processes

Jira

ServiceNow

DealCloud

Job description

iOCO announces four Senior Business Analysts to drive strategic technology and business transformation initiatives from concept through implementation. You will own workstreams, engage with senior stakeholders, and steer delivery in a hybrid Cape Town setting.

The ideal candidate has 7+ years in business analysis, strong requirements gathering, process analysis, documentation, and stakeholder management, with familiarity in financial services and tools like Power BI, Excel, and SQL.