Senior Business Analyst - Digital Transformation

Placements24; Gauteng; Hybrid; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Remote work arrangement

Professional development opportunities

Home office setup allowance

Job summary

Placements24 in South Africa seeks a Senior Business Analyst to drive digital transformation efforts in a fully remote role. You will elicit, analyze, document, and validate complex business requirements, bridging business and tech teams to ensure value delivery.

The ideal candidate has 6+ years in business analysis within financial services or similar, strong facilitation and agile experience, and a proactive approach to stakeholder management in a remote-first setting.

Qualifications

• Bachelor’s degree in a related field (Business Admin, IS, CS or equivalent).
• 6+ years as a Business Analyst with digital transformation focus.
• Experience eliciting and documenting requirements for complex software projects.
• Strong knowledge of Agile methodologies (Scrum, Kanban).
• Proficiency with UML, BPMN, and user story mapping.

Responsibilities

• Elicit, analyze, document, and validate business requirements for digital projects.
• Translate needs into clear requirements, user stories, and acceptance criteria.
• Collaborate with stakeholders across units, product, and IT teams.
• Facilitate validation sessions and obtain sign-off from stakeholders.
• Identify gaps between current and future processes and systems.
• Develop process flows, use cases, and wireframes to support definitions.
• Support test planning and assist in UAT activities.
• Manage changes to requirements throughout project lifecycle.
• Contribute to continuous BA process improvements.

Skills

Analytical thinking

Problem solving

Communication skills

Facilitation

Education

Bachelor's degree in Business Administration

Tools

Jira

Confluence

UML

BPMN

User story mapping

Job description

About the Role

Our client, a dynamic financial services firm, is actively seeking a Senior Business Analyst to play a key role in driving their digital transformation initiatives. This role is structured as a remote position, allowing you to contribute from anywhere within South Africa while collaborating closely with teams across the organization. You will be responsible for eliciting, analyzing, documenting, and validating business requirements for complex digital projects. Your expertise will bridge the gap between business stakeholders and technical teams, ensuring that solutions align with strategic objectives and deliver tangible value. The ideal candidate will possess strong analytical and problem-solving skills, a deep understanding of business processes, and a proven track record in delivering successful digital transformation projects. We are looking for a proactive individual who can facilitate workshops, manage stakeholder expectations, and drive clarity in requirements definition within a remote-first, collaborative environment. This is an excellent opportunity to shape the future of our client's digital landscape.

Key Responsibilities

• Elicit, analyze, and document business, functional, and non-functional requirements for digital transformation projects using various techniques (e.g., interviews, workshops, surveys, process analysis).
• Translate business needs into clear, concise, and comprehensive requirement specifications, user stories, and acceptance criteria.
• Collaborate closely with stakeholders across business units, product management, and IT teams to ensure alignment and understanding of requirements.
• Facilitate requirements validation sessions and obtain stakeholder sign-off.
• Identify and analyze gaps between current and future state processes and systems.
• Develop process flows, use cases, and wireframes to support requirements definition.
• Support the development and execution of test plans and assist in user acceptance testing (UAT).
• Manage changes to requirements throughout the project lifecycle.
• Contribute to the continuous improvement of business analysis processes and methodologies.
• Provide subject matter expertise on business processes and systems to project teams.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum of 6 years of experience as a Business Analyst, with a significant focus on digital transformation projects in the financial services sector.
• Proven experience in eliciting and documenting requirements for complex software development projects, preferably using Agile methodologies (Scrum, Kanban).
• Strong understanding of business analysis tools and techniques (e.g., UML, BPMN, user story mapping).
• Excellent analytical, critical thinking, and problem-solving skills.
• Proficiency in business process modeling and workflow analysis.
• Exceptional communication, facilitation, and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Experience with project management tools (e.g., Jira, Confluence) is essential.
• Ability to work independently and manage multiple priorities in a remote setting.
• Understanding of digital technologies and trends (e.g., mobile, cloud, AI, data analytics) is a strong advantage.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive medical and retirement benefits.
• Flexible working hours and a fully remote work arrangement.
• Opportunities for professional development, training and certifications.
• Access to online learning platforms.
• Collaborative and supportive remote team environment.
• Company-provided equipment and home office setup allowance.
• Exposure to innovative digital transformation projects.
• Generous paid time off.
• Career growth opportunities within a growing organization.