Senior Business Analyst

Boardroom Appointments; Sandton; On-site; ZAR 700,000 - 1,200,000; Full time

Job summary

Boardroom Appointments is seeking a Senior Business Analyst to translate clinical and healthcare requirements into robust analytical specifications. You will document client needs (CRS), shape product requirements (PRS), and validate designs with stakeholders.

The role emphasizes cloud-aware analytical architecture, governance of business process mapping, and strong collaboration across cross-functional teams to support delivery and go-live activities.

Qualifications

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Responsibilities

• Facilitate the development of a business case by working with analytical product owners.
• Document client requirements using the CRS (Customer Requirements Specification).
• Translate CRS into PRS (Product Requirements Specifications) and validate functional solutions.
• Demonstrate GUI prototypes to validate designs.
• Propose solutions by reviewing CRS and PRS.
• Support project managers by updating progress, managing delivery, and performing PIR when needed.
• Ensure testing of solutions via the test basket.
• Publish release notes and maintain related documentation; monitor live systems at go-live.
• Respond to incidents and perform preliminary issue analysis.
• Document the SLA.
• Participate in internal delivery forums.

Skills

Business Analysis

Healthcare domain knowledge

Requirements gathering

Process mapping

Stakeholder communication

Education

Informatics or relevant degree

Tools

Cloud architecture

Job description

Key purpose:
Understand the business requirements and through structure process documenting, validating and translating it into functional specifications that are used by technical experts to craft analytical solution. Ensure robust process and business documentation is maintained and update to date inline with product road maps. Building strong relationships across a range of teams involved in analytical delivery.

Duties and responsibilities:

• Facilitate the development of a business case by working with analytical product owners
• Documenting and understanding client requirements using the Customer Requirements Specification (CRS)
• Designing and validating functional solutions by interpreting the CRS into a set of Product Requirements Specifications (PRS)
• Demonstrate GUI prototypes, to validate the designs
• Propose solutions by reviewing the approved CRS and PRS
• Assist project managers and owners by updating and reporting on progress and managing delivery, and if required, conduct a Post Implementation Review (PIR)
• Ensure testing of solutions by applying the test basket
• Update and publish release notes related to changes, maintain and update all related documentation, and perform live monitoring if the new systems during go-live
• Respond to incidents and conduct preliminary analysis of issues
• Document the SLA
• Participate in internal delivery forums

Qualification and experience:

• Informatics or relevant degree, or similar
• Experience in healthcare technology is preferred
• 8 years experience as a Business Analyst
• Understanding of analytical and solution architecture on cloud.
• Business/process mapping
• Understanding of patient health management, provider profiling, healthcare reporting, and other key healthcare technologies etc.
• Understanding of clinical tools including coders, groupers, and classifications
• Understanding of data science in the healthcare space
• Understanding of healthcare benefit pricing, product pricing and other actuarial calculations (reserving, risk rating, etc.)
• Understanding of fraud and operations environment