About the Role
Our client, a leading financial services provider, is seeking a highly experienced Senior Business Analyst to join their IT and Digital Transformation team in Mahikeng, North West . This pivotal role involves bridging the gap between business needs and technology solutions, ensuring that IT projects align with strategic objectives and deliver maximum value. The ideal candidate will have a strong understanding of business processes, requirements elicitation, and solution design within the financial services sector. This position offers a Hybrid work model, providing flexibility while fostering essential in-person collaboration within our Mahikeng office. We are looking for a strategic thinker with excellent communication skills who can drive successful project outcomes.
Key Responsibilities
- Elicit, analyze, validate, and document business requirements for IT projects and system enhancements.
- Translate business needs into functional specifications, user stories, and process flows.
- Collaborate closely with stakeholders across business units, IT, and third-party vendors.
- Facilitate workshops and meetings to gather and clarify requirements.
- Design and propose optimal business and system solutions to meet identified needs.
- Support the development, testing, and implementation phases of IT projects.
- Analyze existing business processes and identify opportunities for improvement and optimization.
- Develop use cases, test scenarios, and support user acceptance testing (UAT).
- Act as a liaison between business users and the technical team, ensuring clear communication and understanding.
- Contribute to the development of business cases and project feasibility studies.
Requirements
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- Minimum of 6 years of experience as a Business Analyst, preferably in the financial services industry.
- Proven experience in requirements elicitation, analysis, documentation, and validation.
- Strong understanding of SDLC (Software Development Life Cycle) and Agile methodologies.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication, presentation, and interpersonal skills, with the ability to engage effectively with all levels of stakeholders.
- Proficiency in business analysis tools and techniques (e.g., UML, BPMN).
- Experience in process modeling and re-engineering.
- Ability to work independently and as part of a team in a dynamic environment.
- Familiarity with the business landscape in the North West province is beneficial.
Benefits
- Our client offers a competitive salary and benefits package, including medical aid and retirement fund contributions.
- Opportunities for professional development, training, and career advancement are actively encouraged.
- This role provides exposure to significant IT projects and strategic initiatives within the financial sector.
- Enjoy a balanced work environment with our Hybrid model, combining office-based collaboration in Mahikeng with remote flexibility.
- We offer generous annual leave and various wellness programs to support employee well-being.