Senior Branch Manager – Sales & Operations

Headhunters recruitment; Mpumalanga; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Headhunters recruitment seeks an experienced Branch Manager for their Nelspruit, Mpumalanga location. You will lead sales and warehouse teams, manage inventories, and drive regional and branch performance with a focus on profitability and customer satisfaction.

Responsibilities include setting targets, strategic planning, maintaining key customer relationships, coordinating exports, and ensuring accurate reporting to Head Office.

Qualifications

• Matric or equivalent.
• Sales Management and Business Qualifications (Essential).
• Minimum of 7 years Team Management experience (Essential).
• Minimum of 10 years Senior Sales and Sales Management Experience (Essential).
• Minimum of 7 years Inventory Management and Oversight experience important (Essential).
• Experience dealing with HR matters.
• Bilingual in English and Afrikaans.
• Experienced in performance measurement and management using targets and KPI’s.
• Strong understanding and knowledge of income statements and performance measurements, gross profit, cost management, net profit, stock management and stock efficiency measurements.
• Experience in Warehouse Management.
• Experience with asset oversight: cell phones, company vehicles, laptops, etc.
• The ability to build and retain good relationships with staff and various stakeholders including suppliers, HO, other branches and senior management.
• Client centric, sales and target driven.
• Strong business and commercial motivation and understanding.
• Strong leadership skills - experience in dealing with diversity.

Responsibilities

• Targets – set targets and ensure that approved targets are met.
• Manage sales and warehouse staff and provide them the support to perform their duties with success.
• Participating and assisting in strategy meetings and sales planning.
• Host weekly meetings with sales staff to discuss issues, such as, sales turn over, margins, stock issues, forecast, debtor and general issues.
• Monthly reports (including sales) - Director feedback.
• Maintain personalised contact with all major customers, acknowledging and responding appropriately to their needs, demands and preferences.
• Monitor trends in customer requirements.
• Maintain conversant with all existing and potential products that are made available from the suppliers.
• Ensure on-going communication with all entities.
• Co-ordination of daily sales.
• Supporting existing and new wholesale customer accounts.
• Manage “walk in” wholesale accounts.
• Handling of all exports together with the relevant paper work and export documentation.
• Ensuring that sales orders are accurately processed.
• Ensuring that the correct battery is supplied into specified application.
• Communication with the warehouse with regards to stock queries.
• Communicate with dispatch in co-ordinating urgent deliveries.
• Phone client base daily against area listings.
• Update customer data base continually.
• Advise and communicate with Procurement Manager of any stock shortages.
• Managing back orders and updating clients on progress with regards to ETA’s.
• Visit customer where possible in order to ensure good on-going relationships.
• Note: Will be expected to assist with stock take as and when required.
• Adhere to the branch housekeeping rules.
• Adhere to the safety rules and standards.
• Adhere to the environmental policies, procedures and practices.

Skills

Team management

Leadership

Bilingual English & Afrikaans

KPI/targets management

Inventory/stock management

HR knowledge

Customer relationship management

Education

Matric

Sales Management & Business Qualifications

Job description

Headhunters recruitment seeks an experienced Branch Manager for their Nelspruit, Mpumalanga location. You will lead sales and warehouse teams, manage inventories, and drive regional and branch performance with a focus on profitability and customer satisfaction.

Responsibilities include setting targets, strategic planning, maintaining key customer relationships, coordinating exports, and ensuring accurate reporting to Head Office.