Senior Back Office Engineer

Boardroom Appointments; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Boardroom Appointments seeks a Senior Back Office Engineer to design and manage server architectures, both virtual and physical, across multiple sites including Johannesburg. The role covers disaster recovery planning, backup environments, and ensuring critical services stay online.

The candidate will maintain security, patching, and high availability, while documenting infrastructure layouts and DR configurations. Experience with AD, Exchange, VMware and monitoring tools is essential.

Qualifications

• Degree or diploma in Information Technology or related field
• VMware certification (VCAP or VCDX)
• Knowledge of cloud services (Azure, Office 365, Mimecast)
• Experience in mining/industrial environments
• 7+ years virtualization experience in a business environment
• 7+ years with large corporate customers
• Experience designing infrastructure aligned to business requirements
• Knowledge of monitoring, network diagnostics and analytics tools
• VMware networking components (DVS, NSX)
• ISO 27002 knowledge an advantage
• Additional network certifications an advantage
• Linux/Unix knowledge an advantage
• Security features (proxy, WAF, IPSEC/VPN, IDS, UTM)

Responsibilities

• Design and architect on-premises and virtual server environments
• Manage disaster recovery planning and backup environments
• Provide on-call support for server infrastructure
• Document server infrastructure and DR configurations
• Engage with suppliers regarding outages and incident reporting
• Maintain system security, patches and redundancy strategies
• Ensure critical services (Exchange, AD, SAP, mining/plant systems) are available
• Maintain security monitoring and reporting (SolarWinds, Mimecast, Exchange)
• Identify bottlenecks and resolve server configuration issues
• Work across teams to ensure server performance and reliability

Skills

Server engineering

VMware

Azure

Networking

Security

Disaster Recovery

Documentation

On-call support

DRP planning

Monitoring

Exchange

Active Directory

SCCM

SCOM

Backup

Education

IT degree or diploma

VCAP/VCDX

Tools

NSX

DVS

Mimecast

SolarWinds

Azure AD

Job description

About the job Senior Back Office Engineer

Job purpose:

The role has responsibility for managing the Design and Architecture of Infrastructure Servers and Virtual Environments that supports and enables business services across IT. This role will also be responsible for the design, implementation and management of all Server architecture (Virtual and Physical) for the client whichincludes their locations in Kinshasa and Johannesburg. This role will also be responsible for our Disaster Recovery planning and backup environments.

Requirements

• Creating standards and configuration templates for Server engineering team
• High Level Engagement with suppliers regarding outages and Incident reporting
• Troubleshoot issues as they arise from the simple to the complex
• Perform scheduled maintenance and upgrades on Virtual Environments and standalone servers
• Provide support for Server infrastructure in an on-call rotation
• Work with multiple teams to identify bottlenecks and other Server configuration issues
• Document Server infrastructure, such as Server Room Layouts, Virtual Hosting Designs, backup plans and DR configurations, and other systems deemed to be critical
• Experience instrumenting and monitoring Servers along with knowledge of advanced and leading Server technologies
• Maintain and organize reporting information and documentation for Management review
• Demonstrated experience with network architectures and security vulnerabilities associated with Servers
• Ensuring Servers and VM environments are protected at all times via patch updates, Server Room
• /Disaster Recovery site management
• Ensuring business related services are maintained adequately including Exchange, domain controllers and critical business systems such as SAP, mining systems and plant systems
• Maintain systems security, systems backup, and systems redundancy strategies according to MIS policies and ensuring that procedure is created and improved
• Proactively ensure the highest levels of systems availability according to the MIS targets
• This role will be responsible for the following areas: Active Directory services (including DCs, Azure etc.), SolarWinds Monitoring, Mimecast, Entire Exchange Environment, DFS, Proxy Services (Forcepoint),SCCM, SCOM, Backup, Recovery and DRP Planning service across the client, Enterprise Vault services, Antivirus management across the entire Company

Qualifications

• Relevant degree or diploma in Information Technology or related qualification
• Relevant VMWare Certification VCAP or VCDX
• Relevant Knowledge of Cloud based services (Azure, Office 365, Mimecast etc.)
• Experience in mining/industrial environments
• 7 Years+ of hands-on Virtualization experience in a business focused environment
• 7 Years+ experience working directly with large corporate customers
• 7 Years+ experience in providing documented infrastructure designs aligned to business requirements
• Proven understanding of monitoring, network diagnostic and network analytics tools
• Experience and knowledge of VMware networking components (DVS, NSX)
• Experience with ISO 27002 an advantage
• Relevant additional network certifications an advantage
• Experience working with Linux / Unix an advantage
• Proven understanding of security features such as proxy, WAF, IPSEC / SSL VPN, IDS, and UTM