Senior Automotive Diagnostic Technician

Placements24; Midrand; Hybrid; ZAR 750,000 - 1,050,000; Full time

Benefits offered by this job

Home office allowance

Health insurance

Professional development

Flexible working hours

Job summary

Placements24 seeks a Senior Automotive Diagnostic Technician to remotely diagnose complex vehicle issues from a home office. You will work with field teams to guide on-site repairs and contribute to knowledge bases and diagnostics tooling.

The role emphasizes extensive diagnostic expertise, cross-model experience, and strong remote collaboration skills to ensure optimal vehicle performance and customer satisfaction.

Qualifications

• Minimum of 7 years of experience as an Automotive Technician, with a focus on diagnostics.
• Proficient in diagnosing and repairing complex issues across makes/models.
• Proficient with diagnostic software and scan tools (OEM software, OBD-II).
• Strong understanding of automotive electrical systems, CAN bus, and sensors.
• Excellent written and verbal communication for remote collaboration.

Responsibilities

• Perform remote diagnostics on vehicle systems using advanced tools.
• Interpret data, error codes and reports to identify root causes.
• Provide clear guidance to on-site technicians via remote channels.
• Develop and maintain a knowledge base of vehicle issues and solutions.
• Collaborate with engineering to provide feedback on design and diagnostic capabilities.
• Document processes and recommendations in the service management system.

Skills

Diagnostics

CAN bus

Troubleshooting

Remote communication

Tools

OEM software

OBD-II scanners

Job description

About the Role

Our client is seeking an experienced and highly skilled Senior Automotive Diagnostic Technician to join their dynamic, remote-first team. In this crucial role, you will leverage your expertise to remotely diagnose complex mechanical and electrical issues in a wide range of vehicles. You will work closely with field service teams and customer support to provide in-depth technical guidance, ensuring optimal vehicle performance and customer satisfaction. This is an exceptional opportunity to apply your diagnostic acumen from the comfort of your home office, contributing significantly to a forward-thinking automotive service provider that values innovation and technical excellence.

Key Responsibilities

• Perform remote diagnostics on vehicle systems, including engine, transmission, electrical, and HVAC, utilizing advanced diagnostic tools and software.
• Interpret complex technical data, error codes, and diagnostic reports to identify root causes of vehicle malfunctions.
• Provide clear, concise, and actionable technical guidance to on-site technicians via remote communication channels.
• Develop and maintain a knowledge base of common and emerging vehicle issues and their solutions.
• Collaborate with engineering and product development teams to provide feedback on vehicle design and diagnostic capabilities.
• Document diagnostic processes, findings, and recommendations accurately in the company's service management system.

Requirements

• Minimum of 7 years of experience as an Automotive Technician , with a strong emphasis on diagnostics.
• Proven expertise in diagnosing and repairing complex issues across various makes and models.
• Proficiency with industry-standard diagnostic software and scan tools (e.g., OEM specific software , general OBD-II scanners).
• Excellent understanding of automotive electrical systems, CAN bus networks, and sensor technologies.
• Strong problem-solving abilities and a methodical approach to troubleshooting.
• Excellent written and verbal communication skills for remote collaboration.

Benefits

• Competitive annual salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Generous allowance for home office setup and maintenance.
• Opportunities for continuous professional development and certifications.
• Flexible working hours and a supportive remote team environment.