Remote Automotive Diagnostic Specialist

Placements24; Gauteng; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Remote salary & incentives

Flexible hours

Equipment provided

Continuous learning

Remote innovation culture

Job summary

Placements24 seeks a Remote Automotive Diagnostic Specialist to support a diverse fleet from SA. You will leverage remote tools to identify faults, analyze data and guide field technicians without on-site presence. The role emphasizes autonomy, precise problem solving and clear remote communication.

You will collaborate with engineering teams to improve diagnostic capabilities and procedures while maintaining detailed diagnostic logs for continuity and uptime.

Qualifications

• Extensive experience as an Automotive Technician with a diagnostics focus.
• Proficiency with automotive diagnostic tools and software, including remote access.
• Strong understanding of vehicle electrical systems, engine management and CAN bus.
• Excellent analytical and problem-solving abilities.
• Effective communication for remote collaboration.

Responsibilities

• Use remote diagnostic platforms to analyze vehicle data and identify faults.
• Provide expert guidance to field technicians via phone, email or video.
• Develop and document troubleshooting procedures for common and complex issues.
• Collaborate with engineering teams to feedback on diagnostics capabilities.
• Monitor health alerts and address issues before breakdowns.
• Maintain logs of findings, actions and resolutions.

Skills

Automotive diagnostics

Remote collaboration

Analytical & problem solving

Autonomous work / time management

Communication skills

Tools

Diagnostic tools & software

Remote access software

CAN bus analysis tools

Job description

About the Role

Our client is seeking a highly motivated and detail-oriented Remote Automotive Diagnostic Specialist to join their innovative team, supporting operations remotely from Tembisa . In this role, you will leverage advanced remote diagnostic tools and telematics data to identify, analyze, and troubleshoot complex vehicle issues for a diverse fleet. You will play a key part in ensuring vehicle uptime and providing critical technical support to field service teams without requiring physical presence at a workshop. This is a unique opportunity for an expert diagnostician to contribute significantly to the company's remote service strategy and impact vehicle performance from anywhere.

Key Responsibilities

• Utilize remote diagnostic platforms and software to analyze vehicle data and identify potential faults or performance issues.


• Provide expert technical guidance and support to field technicians via phone, email, or video conferencing.


• Develop and document troubleshooting procedures for common and complex vehicle problems.


• Collaborate with engineering and product development teams to provide feedback on vehicle performance and diagnostic capabilities.


• Monitor vehicle health alerts and proactively address issues before they lead to breakdowns.


• Maintain comprehensive logs of diagnostic findings, recommended actions, and resolutions.

Requirements

• Extensive experience as an Automotive Technician with a specialization in diagnostics.


• Proficiency with a wide range of automotive diagnostic tools and software, including remote access capabilities.


• Strong understanding of vehicle electrical systems, engine management, and CAN bus communication.


• Excellent analytical and problem-solving skills, with the ability to interpret complex data.


• Effective communication and interpersonal skills for remote collaboration.


• Ability to work autonomously and manage time effectively in a remote work setting.

Benefits

• Competitive remote salary and performance incentives.


• Flexible working hours and the ability to work from home.


• Company-provided diagnostic software and necessary equipment.


• Opportunities for continuous learning in cutting-edge automotive technologies.


• A dynamic and forward-thinking work environment focused on remote innovation.