Senior Aquatics Centre Director: Lead Programs & Revenue

Placements24; South Africa; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Staff development

Job summary

Placements24 is seeking a Senior Aquatics Centre Director for a flagship facility in George, Western Cape. You will lead operations, safety, programming, and staff performance to deliver premier aquatic experiences.

The role demands strategic oversight, customer service excellence, and revenue-driven program development in a full-time, on-site setting.

Qualifications

• Bachelor's degree in sports management, recreation, business administration, or a related field.
• Minimum 5 years of progressive experience in aquatics management or recreational facility leadership.
• Current Lifeguarding, CPR/AED, and First Aid certifications are mandatory.
• Water Safety Instructor (WSI) or equivalent certification is highly desirable.

Responsibilities

• Oversee day-to-day operations of the aquatics centre ensuring a safe, clean environment.
• Develop, implement, and manage diverse aquatics programs including swimming lessons and fitness classes.
• Recruit, train, supervise, and evaluate aquatics staff including lifeguards and instructors.
• Enforce pool safety regulations and emergency procedures with regular safety audits.
• Manage the aquatics centre budget, control expenses and identify revenue opportunities.
• Maintain facility and equipment ensuring systems function optimally.
• Develop and execute marketing strategies to promote programs and attract members.
• Liaise with senior management and stakeholders to align with objectives.

Skills

Aquatics management

Program development

Staff supervision

Leadership

Education

Bachelor's degree in sports management

Tools

Facility management software

Microsoft Office

Job description

About the Role

Our client, a leading provider in the Leisure & Sports industry, is looking for a highly motivated and experienced Senior Aquatics Centre Director to lead their flagship facility in George, Western Cape. This critical role involves the comprehensive management of all aspects of the aquatics centre, from daily operations and staff supervision to program development and financial oversight. We are seeking an individual with a deep understanding of aquatic safety, programming, and customer service, dedicated to creating a premier experience for all patrons. The successful candidate will be responsible for ensuring the highest standards of cleanliness, safety, and operational efficiency, while also driving revenue through innovative programming and membership initiatives. This is a full-time, on-site position, offering the opportunity to shape the future of aquatic recreation in the George region. The ideal candidate possesses exceptional leadership qualities and a passion for promoting health and well-being through aquatic activities. This role is perfect for someone aiming to make a substantial impact within a dynamic leisure environment, fostering community engagement and athletic excellence.

Key Responsibilities

• Oversee the day-to-day operations of the aquatics centre, ensuring a safe, clean, and welcoming environment for all visitors.
• Develop, implement, and manage a diverse range of aquatics programs, including swimming lessons, fitness classes, and competitive team support.
• Recruit, train, supervise, and evaluate aquatics staff, including lifeguards, swim instructors, and front-desk personnel.
• Enforce all pool safety regulations and emergency procedures, conducting regular safety audits and in-service training.
• Manage the aquatics centre budget, controlling expenses and identifying opportunities for revenue generation.
• Maintain the facility and equipment, coordinating repairs and ensuring all systems are functioning optimally.
• Develop and execute marketing strategies to promote aquatics programs and attract new members.
• Liaise with senior management, community partners, and stakeholders to ensure alignment with organizational objectives.
• Handle customer inquiries, feedback, and complaints professionally and efficiently.
• Champion a culture of excellent customer service and continuous improvement within the aquatics team.

Requirements

• Bachelor's degree in Sports Management, Recreation, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in aquatics management or recreational facility leadership.
• Current Lifeguarding, CPR/AED, and First Aid certifications are mandatory.
• Water Safety Instructor (WSI) or equivalent certification is highly desirable.
• Demonstrated experience in program development and management for diverse age groups.
• Strong financial acumen with experience in budgeting and revenue generation.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using facility management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
• A passion for aquatics and promoting healthy lifestyles.

Benefits

Our client offers a competitive salary commensurate with experience, comprehensive health benefits, and paid time off. This role provides an excellent opportunity for career advancement within the Leisure & Sports sector. Employees will enjoy access to staff development programs and a supportive team culture. The George community offers a beautiful setting to live and work. Join us and contribute to the well-being and enjoyment of thousands of community members through outstanding aquatics programming. Additional details regarding compensation and benefits will be provided during the interview process.