Senior Applications Support & Solutions Advisor

Eskom Holdings SOC Ltd; Sandton; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Eskom Holdings SOC Ltd seeks a specialist to provide expert application support and consulting within the Group IT operating model, based at Megawatt Park, Gauteng. You will advise on business process improvements, test solutions, and support production interface jobs on a daily basis, engaging with senior stakeholders and aligning with Eskom's standards.

The ideal candidate has a strong IT background, SDLC expertise and ISO 9001 familiarity, and demonstrates honesty, trustworthiness, and

Qualifications

• Understanding an Information Technology (IT) environment.
• Expert knowledge of systems development life cycle (SDLC).
• ISO 9001 awareness.
• Applications and infrastructure knowledge.
• Business experience.

Responsibilities

• Provide a consultative service to customers.
• Perform business process re-engineering.
• Test solutions.
• Provide user support for logged problems and information requests.
• Provide system solution training.
• Monitor the status of the production interface jobs daily.

Skills

Strong written and verbalcommunication

Problem solving

Business acumen

Business process re-engineering

Interpersonal relations

Education

B Degree/B Tech in IT/Information Management/CS/IS/Engineering

Job description

Eskom Holdings SOC Ltd seeks a specialist to provide expert application support and consulting within the Group IT operating model, based at Megawatt Park, Gauteng. You will advise on business process improvements, test solutions, and support production interface jobs on a daily basis, engaging with senior stakeholders and aligning with Eskom's standards.

The ideal candidate has a strong IT background, SDLC expertise and ISO 9001 familiarity, and demonstrates honesty, trustworthiness, and