Senior Application Support Analyst | 2nd‑Line Incident & Ops

Boardroom Appointments; Randburg; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A recruitment firm in Randburg seeks an Application Support Analyst to deliver high-quality support and resolve technical issues. Candidates should have 3-5 years of application support experience and familiarity with SQL, Oracle, and various automation tools. Responsibilities include collaborating with delivery teams, ensuring system consistency, and conducting quality control. This role provides an excellent opportunity for professional growth and direct involvement in operational processes.

Qualifications

• At least 3-5 years in an application support environment.
• Experience working in a high availability environment with multiple operational instances.
• Basic knowledge of cloud computing and COBIT.

Responsibilities

• Provide high-quality operational and technical support to customers.
• Collaborate with teams for planning and configuration of technical platforms.
• Monitor and fix system and data-related errors.

Skills

Oracle

SQL Server

Web Services

Automation tools

API-based services

Agile

ITIL

Education

Matric

Related Diploma

Bachelor's Degree

Tools

SQL Server Integration Services

SQL Server Reporting Services

Job description

A recruitment firm in Randburg seeks an Application Support Analyst to deliver high-quality support and resolve technical issues. Candidates should have 3-5 years of application support experience and familiarity with SQL, Oracle, and various automation tools. Responsibilities include collaborating with delivery teams, ensuring system consistency, and conducting quality control. This role provides an excellent opportunity for professional growth and direct involvement in operational processes.